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# Data Center Field Technician

- **Company:** VERIGENT
- **Location:** Buffalo, NY, United States
- **Experience:** Expert
- **Salary:** $62,400 - $83,200
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Centers, System Testing, Software Troubleshooting, Break Fix, Hardware Infrastructure, Network Server, Server Operating Systems & Platforms
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c11095dd3a3eba81

## About the Role

* 5+ years of hands-on experience servicing and troubleshooting enterprise x86 servers and associated hardware.

 * Strong break/fix experience within enterprise data center environments.

 * Demonstrated ability to troubleshoot server power failures, memory modules (DIMM/RAM), and hardware-related performance issues.

 * Experience supporting large-scale server/storage systems, ideally 100TB or greater.

 * Familiarity with liquid cooling systems used in high-density computing or AI server environments.

 * Experience performing hardware diagnostics, component replacement, and root cause analysis.

 * Strong customer-facing field service experience with the ability to communicate technical findings clearly.

 * Ability to independently troubleshoot complex technical issues and collaborate with engineering teams.

## Description

Verigent's client is seeking an experienced Data Center Field Technician to provide hands-on troubleshooting, maintenance, and break/fix support for enterprise-level AI servers and large-scale computing infrastructure. This role requires strong experience diagnosing complex hardware failures, particularly server power issues, memory (DIMM/RAM), high-capacity systems (100TB+), and liquid cooling technologies.

Responsibilities:

 * Diagnose, troubleshoot, and repair enterprise AI servers and complex x86 hardware systems in data center environments.

 * Identify and resolve server power-related failures, including power supplies, power distribution, and associated hardware components.

 * Troubleshoot memory-related issues involving DIMMs, RAM, and other critical server components.

 * Support large-scale enterprise systems (100TB+) and liquid-cooled server infrastructure.

 * Perform hands-on break/fix repairs, preventive maintenance, hardware replacements, and system testing.

 * Manage technical escalations, fault isolation, and repair/parts cycle times to minimize downtime.

 * Provide second-level technical support to customers, resellers, and distributors.

 * Collaborate with engineering, technical account management, and service teams to resolve complex issues.

 * Conduct diagnostic testing and simulations to identify root causes and validate repairs.

 * Travel to customer sites throughout the assigned territory to provide technical support, training, and issue resolution.