> Markdown version of [/jobs/ext/4105933-tech-specialist-3](https://www.wearedevelopers.com/jobs/ext/4105933-tech-specialist-3). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tech Specialist 3 - **Company:** M.C. Dean, Inc. - **Location:** Austin, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Big Data, Graphics Software, Intrusion Detection and Prevention, Software Deployment, Computer Equipment - **Published:** October 17, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88644402/1 ## About the Role * High School Diploma with 10+ years of experience with installation, troubleshooting and/or testing of electronic security systems or * Associates with 8+ years of experience or * Bachelor's Degree with 5+ years experience or * Master's Degree with 3+ years experience * System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions * Vendor certifications for electronic systems preferred * Reliable attendance at customer site during work hours required by customer * Ability to work a flexible schedule that includes occasional nights and weekends * Ability to travel up to 10% ## Description A Tech Specialist 3is responsible for overall administration, organization, and implementation of large data center electronic security installation projects., * Analyze system performance and recommend improvements * Provide support to the system administration team * Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems * Communicate with customers, manufacturers, vendors and system administrators * Train system users and other system support personnel * Analyze and modify preventive maintenance checklists for system changes * Troubleshoot system performance issues and implement corrective actions * Organize and prepare detailed documentation of system performance, including service request records and analysis * Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates * Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems * Provide on site system support post deployment * Read and interpret engineering drawings * Understand SOP and SOW documentation * Ensure test lab equipment is maintained * Interface with engineering team to ensure design efficiency * Interface with internal and external customers * Conduct research and development of entire systems and analyze all interoperability and constructability scenarios * Read blue prints, schematics and statements of work (SOW). * Coordinate with field personnel and/or engineering team to discuss any potential installation issues * Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site * Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems). * Perform all duties with minimal direct supervision, * Exposure to computer screens for an extended period of time. * Sitting for extended periods of time. * Reach by extending hands or arms in any direction. * Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. * Listen to and understand information and ideas presented through spoken words and sentences. * Communicate information and ideas in speaking so others will understand. * Read and understand information and ideas presented in writing. * Apply general rules to specific problems to produce answers that make sense. * Identify and understand the speech of another person.