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# Senior Enablement Specialist, HRScale

- **Company:** Insperity Inc
- **Location:** Brea, CA, United States
- **Experience:** Expert
- **Salary:** $71,280 - $81,098
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, System Integration Testing, Workday
- **Published:** October 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b2b0e88b44b28a9d

## About the Role

* Bachelor's Degree or equivalent work experience is required.
 * Four to eight years of related experience is required.
 * Knowledge of the Professional Employer Organization (PEO) industry is preferred.
 * Workday or HCM product knowledge and experience is required.
 * Proficient knowledge of business processes for a targeted group of departments.
 * Proficient use of Microsoft Office programs and demonstrated ability to learn other application programs.
 * Strong customer service and collaboration skills in a team environment.
 * Strong relationship-building, empathy, and problem-solving skills required.
 * Communicates tactfully and effectively, verbally and in writing, and maintains effective work relationships with those encountered in the course of employment.
 * Ability to determine and utilize appropriate methods of dealing with human behavior.
 * Ability to diffuse and manage escalated situations.
 * Ability to track and trend issues and escalate accordingly.
 * Detail-oriented with the ability to multi-task and prioritize.
 * Ability to work in a fast-paced and dynamic environment.
 * Proficient presentation skills.
 * Proficient time management skills.
 * Learning mindset, strong learning agility, and desire to grow through knowledge building.
 * Interest in growing Workday knowledge and obtaining certifications.

## Description

This position is responsible for providing support to the business including, but not limited to; intake, gathering, and documentation of functional business requirements, standard operating procedures, and process mapping for end-to-end workflows. Additionally, this position will help steer adoption results through testing system functionality, training development and delivery, communications, and change management. The Deployment & Enablement group provides key metrics and analysis to help identify trends and areas of opportunity for organizational improvement in leveraging technology investments., Participates in business and functional requirements gathering sessions with assigned departments.

 * Maintains excellent customer service standards to ensure high satisfaction.
 * Understands goals and objectives of leveraging a unified HCM platform and digital applications.
 * Understands functional business requirements and process flows for assigned departments.
 * Creates appropriate test flows and scripting for system integration testing and user acceptance testing.
 * Performs appropriate integration, migration, and user acceptance testing for system functionality and usability.
 * Collaborates effectively with other team members and departments.
 * Creates and maintains training materials for user community as needed.
 * Creates and maintains training materials for new hires.
 * Creates and maintains functional business requirements and process maps.
 * Facilitates training for end users within the digital ecosystem.
 * Builds training plan that encompasses all learning vehicles and learning styles to flex with the user community.
 * Creates and maintains standard operating procedures across the business within the digital footprint.
 * Translates technical release notes into functional communications for user community.
 * Creates and delivers organizational and business unit specific communication plans.
 * Creates and delivers organizational communications in alignment with Insperity's brand guidelines.
 * Creates digital learning paths for the organization.
 * Participates in process mapping discussions and documentation with the business.
 * Establishes relationships with business leaders and digital champions on user experience.
 * Creates responsive training needs plan.
 * Provides adoption metrics analysis to leadership.
 * Identifies recommended actions based on adoption metrics.