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# IT Support Specialist

- **Company:** TEKSYSTEMS INC.
- **Location:** Lisle, IL, United States
- **Experience:** Experienced
- **Salary:** $43,680.0 - $62,400.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Macintosh Computers, Collaborative Software, Desktop Computing, Issue Tracking Systems, Networking Basics, Peripherals, Information Technology, Laptops
- **Published:** October 9, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3430646928&tx=DT11808UHD&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* 2+ years of help desk or desktop support experience
 * Experience supporting Windows, Mac, Microsoft 365, PCs, printers, and end users
 * Basic networking and AV/conference room support, * 2+ years of desktop support, help desk, or technical support experience.
 * Experience with Windows, Mac, Microsoft 365, and hardware troubleshooting.
 * Understanding of networking fundamentals.
 * Strong customer service and communication skills.
 * Experience with ticketing systems and endpoint support tools preferred., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

* Provide Tier 1/Tier 2 desktop and help desk support.
 * Support Windows, Mac, Microsoft 365, and end-user devices.
 * Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.
 * Assist with onboarding, offboarding, and device provisioning.
 * Support meeting room technology, AV equipment, and collaboration tools.
 * Troubleshoot basic networking and connectivity issues.
 * Manage and resolve tickets through an IT service management platform.
 * Maintain documentation and assist with ongoing IT projects.