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# Technical Service Analyst

- **Company:** Science Applications International Corporation
- **Location:** Chantilly, VA, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Software Engineering, Information Technology, Wireless Technologies
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b74bb47228d76731

## About the Role

Required Education:

 * Bachelor's Degree and 2+ years of IT support experience. An additional 4+ years of experience may be considered in lieu of a degree.
 * Ability to learn customer support processes and techniques.
 * Ability to work well with all teammates and multi-task in a fast-paced environment.
 * Outstanding analytical and problem-solving skills, and excellent customer service.
 * Excellent Interpersonal, written, and oral communication skills.

Required Clearance & Certification:

 * Must be a US Citizen with an active TS/SCI w/Poly.
 * DoD 8570 IAT Level II certification.

## Description

SAIC has an opening for a Technical Services Analyst. This position provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. This is an on-site position in Chantilly, VA., * Responds to situations where first-line support was unable to isolate or fix problems in malfunctioning equipment or software.

 * Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
 * May be involved in customer installation and training.
 * Provides support to customer/users where the product is more technical or sophisticated in nature.
 * Will be involved in customer installation and training.
 * Will be involved with computer moves, image and deployment of computer systems, and incoming/removal documentation.
 * Maintaining asset records.


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