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# User Support Specialist III

- **Company:** University Hospital
- **Location:** Newark, NJ, United States
- **Salary:** $68,627 - $98,305
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Information Technology, Health Level Seven International, Hardware Debugging
- **Published:** October 18, 2026
- **Apply:** https://www.careerjet.com/job/usb4e1be6a3398f2558a833be7a43e5db3/eaa

## About the Role

Associates Degree in Computer Science, Business Administration, Engineering or a related field.
One (1) year of experience in use or support of desktop computing
Must be proficient in PC support and be able to work in a team environment.
Effective oral and written communications skills.
Equivalent experience, education, and/or training (IT certifications) may be substituted for the education requirements.

## Description

Primarily responsible for monitoring and troubleshooting the clinical application interfaces. Troubleshoots desktops/hardware/printer issues.
Responsibilities
What You'll Do

 * Supports the end-user community in the effective access and use of University Hospital.
 * Monitors and troubleshoots HL7 Protocol Application interfaces.
 * Performs basic hardware repair.
 * Assists with the preparation of documentation and informational materials for non-technical users
 * Understands and accepts the responsibilities of working in a 24/7 environment.
 * Provides tier 1 support for Clinical Application, and other ancillary systems.