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# Application Support Analyst

- **Company:** Legal Limited
- **Location:** UK
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Portfolio Management, Databases, Relational Databases, Database Queries, Software Debugging, WildFly (JBoss AS), Maple Software, OpenShift, SQL Stored Procedures, SQL Databases, Sybase, Information Technology, Legacy Systems, Servicenow
- **Published:** October 8, 2026
- **Apply:** https://www.totaljobs.com/job/application-support-analyst/legal-general-assurance-society-ltd-job108119424

## About the Role

* Strong SQL skills, including writing queries and understanding stored procedures
 * Working knowledge of Java with the ability to read, interpret and debug existing code
 * Experience supporting business-critical applications in a production environment
 * Knowledge of relational databases, ideally including Sybase
 * Understanding of incident, problem and change management processes
 * Clear communication skills and confidence explaining technical issues to varied audiences
 * A proactive approach, curiosity and willingness to learn unfamiliar systems and business processes
 * Relevant practical experience, a Computer Science degree or an equivalent qualification
 * Experience in financial services, asset management, OpenShift, JBoss, ServiceNow or an ITIL-aligned environment would be useful, but you do not need to meet every desirable requirement to be considered.

## Description

This is not a full-time development role. It is an opportunity to use SQL, databases and your understanding of Java to investigate incidents, resolve problems and improve established services. You will also help the team connect legacy platforms with newer technology as our application portfolio continues to grow

What you'll be doing:

 * Supporting business-critical applications across the SCOPE and Maple environments
 * Investigating incidents using logs, SQL queries, stored procedures and existing application code
 * Diagnosing application, database, integration and service issues
 * Reading and debugging Java code to identify faults and potential improvements
 * Managing incidents, problems, requests and changes through agreed support processes
 * Communicating service impact, progress and expected resolution times to business stakeholders
 * Delivering practical fixes, enhancements and preventative improvements
 * Contributing to the modernisation of the application estate and adoption of newer tools