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# Telecoms & Network Engineer (VoIP / UCaaS)

- **Company:** MCL Telecom Ltd
- **Location:** Burgess Hill, United Kingdom
- **Salary:** £32,500 - £40,000
- **Contract:** Permanent contract
- **Skills:** VoIP, System Configuration, Internet Protocol, Wireless Access Point, Wireless Networks, Network Routers, Firewalls (Computer Science)
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e3a1a1aaa9ce891a

## About the Role

This is an excellent opportunity for someone with VoIP, UCaaS, telecoms or network engineering experience who enjoys working independently, solving technical problems and delivering a great customer experience., * Experience with business VoIP, hosted PBX or UCaaS systems.

 * Good understanding of IP networking principles.
 * Strong fault-finding and troubleshooting skills.
 * Full UK driving licence and willingness to travel to customer sites.
 * Ability to work independently and manage your workload effectively.
 * Professional, customer-focused approach with strong communication skills.

Desirable Skills

 * Experience installing structured cabling.
 * Experience with CCTV installations and support.
 * Experience configuring routers, firewalls, switches and WiFi networks.

## Description

* Install and terminate structured cabling, including Cat6.
 * Install and maintain IP CCTV systems, cameras and NVRs.
 * Configure routers, switches, firewalls, wireless networks and access points.
 * Investigate and resolve broadband, network and equipment faults.

Technical Support & Configuration

 * Configure and maintain hosted phone systems and customer equipment.
 * Provide remote support for VoIP, broadband, LAN and WAN services.
 * Carry out maintenance, upgrades and system updates.
 * Diagnose and resolve technical issues efficiently.
 * Work closely with colleagues to coordinate installations and support customers.