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# Planning Technical Support Assistant

- **Company:** Wealden District Council
- **Location:** Hailsham, UK
- **Contract:** Temporary contract
- **Skills:** Enterprise Planning Systems, Information Technology
- **Published:** October 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fe7717300bd0eb05

## About the Role

We are looking for candidates with good organisational and communication skills, strong attention to detail and the ability to manage their workload effectively. You will need to be comfortable working with computer systems, maintaining accurate records and handling information carefully.

You should be able to prioritise competing tasks, work to deadlines and use your initiative to resolve routine issues. A flexible, practical approach and the ability to work both independently and as part of a team are essential.

Good customer service skills are important, along with the confidence to communicate professionally with colleagues, residents and other customers.

Previous administrative or customer service experience is desirable. Experience of working in a planning service or local government, or using planning-related IT systems, would be an advantage but is not essential. You should be willing to learn new systems and adapt to changing processes and priorities.

## Description

We are looking for two organised, proactive and enthusiastic people to join our Planning Services team on 12-month fixed-term contracts. You will be joining a busy service that plays an important role in supporting planning applications and delivering services to residents, businesses and developers across Wealden.

You will be someone who enjoys working as part of a team, can manage competing priorities and takes pride in providing an accurate, efficient and helpful service. Good communication skills, attention to detail and a positive, flexible approach are essential. You will be comfortable working with different people, learning new systems and helping the team respond to changing demands.

Experience in planning or local government would be useful, but we are equally interested in people with transferable administrative, organisational or customer service skills who are keen to learn.

What will the role involve?

You will provide practical administrative and operational support to Planning Services, helping the team manage its workload and maintain an effective service.

Your responsibilities will include supporting the processing and administration of planning applications, maintaining accurate records, updating information on computer systems, responding to enquiries and helping ensure work is completed efficiently and within required timescales.

You will work closely with colleagues across the service, helping to resolve day-to-day issues, manage incoming work and maintain high standards of customer service and data quality.

These are 12-month fixed-term opportunities to join a service undergoing significant change, including the introduction of a new planning system. You will play an important part in maintaining service delivery during this transition while helping the team adapt to new ways of working.