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# Maintenance Administrator

- **Company:** CMD Recruitment
- **Location:** Chippenham, UK
- **Salary:** £28,000.0
- **Contract:** Permanent contract
- **Skills:** Data Logging, Information Technology
- **Published:** October 1, 2026
- **Apply:** https://www.reed.co.uk/jobs/maintenance-administrator/57450429

## About the Role

We are looking for someone who is highly organised, approachable and confident communicating with a range of people. You will be comfortable managing multiple tasks, prioritising workloads and ensuring that maintenance requests are followed through to completion., * Excellent communication and customer service skills.

 * Strong organisational skills and attention to detail.
 * A proactive approach to problem-solving and managing tasks.
 * The ability to prioritise workloads and work to deadlines.
 * Good IT skills and confidence using computer systems.
 * A professional and helpful telephone manner.
 * The ability to remain calm and efficient when handling competing priorities.
 * A reliable and flexible approach to supporting the wider team., * secretarial

## Description

We are currently recruiting for a Maintenance Coordinator / Administrator to join an established business in Chippenham. This is an excellent opportunity for an organised and proactive individual who enjoys a varied role combining maintenance coordination, customer service and general administration.

You will be responsible for managing maintenance requests from initial reporting through to completion, acting as a key point of contact between landlords, tenants and contractors. You will ensure all maintenance issues are logged, communicated and followed up efficiently, providing a professional and helpful service throughout the process.

Alongside maintenance coordination, you will support the day-to-day running of the office, handling telephone enquiries, welcoming visitors and assisting with general administrative duties., Maintenance Coordination

 * Logging and recording all maintenance requests accurately on the system.
 * Informing landlords of reported maintenance issues and obtaining their authority before instructing contractors.
 * Liaising with contractors to arrange repairs once landlord approval has been received.
 * Keeping tenants updated on the progress of maintenance works and expected timescales.
 * Arranging access to properties and releasing keys to contractors as required.
 * Following up with tenants to confirm that repairs have been completed satisfactorily.
 * Updating landlords once maintenance works have been completed.
 * Processing contractor invoices on the system and ensuring records are kept up to date.
 * Forwarding copies of relevant invoices to landlords.
 * Maintaining clear communication between all parties to ensure maintenance issues are resolved promptly and efficiently.

General Administration & Office Support

 * Answering incoming telephone calls and dealing with enquiries professionally.
 * Welcoming visitors to the office and acting as their first point of contact.
 * Handling walk-in enquiries and directing them to the appropriate person where necessary.
 * Providing general administrative support to the team as required.
 * Maintaining accurate records and ensuring administrative tasks are completed efficiently.
 * Supporting the smooth day-to-day running of the office.