> Markdown version of [/jobs/ext/4132326-business-systems-support-manager](https://www.wearedevelopers.com/jobs/ext/4132326-business-systems-support-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Business Systems Support Manager

- **Company:** Data Careers Ltd
- **Location:** Shenstone, UK
- **Experience:** Expert
- **Salary:** £35,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Excel, Business Software, Business Systems, Microsoft Office, Pivot Tables, SQL Databases, System Availability, BRCGS Standards Knowledge, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.totaljobs.com/job/business-systems-manager/data-careers-job108240080

## About the Role

Key Skills: Strong Excel (pivot tables etc.)/ Access / SQL for reporting, working with 3rd party suppliers for issue resolution, MS Office, Logistics, Managing projects., * Advanced Excel / Access skills, having worked in a similar role previously where you had to produce regular MI information. SQL scripting would be highly advantageous.

 * Broad technical skills with a natural technical problem-solving capability!
 * Previous experience ensuring systems availability and supporting a range of business applications in previous roles, including liaising with 3rd party Application support staff to resolve functional or technical issues.
 * Strong written and verbal communication skills
 * An adaptable and flexible approach to work, ensuring all aspects of the business operations run smoothly.
 * Exceptional organisational skills in an office environment.
 * Ideally 5+ years' experience in an office-based role with exposure to small business operations.
 * The ability to easily transition into various departments to provide support where needed.

## Description

* Be responsible for the availability of IT systems and applications, (including liaising with 3rd party supplier support teams to resolve any technical or availability issues)
 * Ensure all data is captured accurately by the systems, (including itemised pricing, product availability, product updates, product promotions, distribution scheduling information etc).
 * Produce regular reports for the Management team to aid decision making using MS Excel, MS Access and SQL tools.
 * Identify projects of work for improved processes to achieve optimum efficiency and subsequently initiate and drive projects through to completion.
 * Manage Health and Safety and related certifications, (with support from external service providers)
 * Take responsibility on reporting building maintenance issues, and pursue a timely resolution/fix.
 * Provide support/take lead on BRCGS audits, delegating task within the team.