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# Field Service Technician / Shift Supervisor

- **Company:** Humanoid
- **Location:** Schweinfurt, Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Operational Data Store, Software Engineering, Verification and Validation (Software), Systems Integration, Computer Networking Systems
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=41aacf28d883cdd6

## About the Role

* 2-5 years of experience in industrial automation, robotics, or automotive integration, deployment, and development.
 * Strong technical understanding of mechanical, electrical, and networking systems, with hands-on experience in troubleshooting, assembly, and maintenance.Excellent problem-solving, analytical, and decision-making skills, particularly in high-pressure operational environments.
 * Strong communication, documentation, and stakeholder management skills, with the ability to work independently in dynamic customer environments.
 * Business-fluent English.
 * Flexibility to support future assignments at customer sites and occasional visits to company locations in the UK and Europe.
 * Unrestricted right to work and live in the European Union., * Prior experience in warehouse/logistics automation, industrial robotics, or humanoid robotics deployment.
 * Working knowledge of a relevant local language (e.g. German).
 * Valid Class B (or equivalent) driver's licence.
 * Familiarity with software integration and sensor-based automation.
 * Experience with commissioning, acceptance testing, or software validation.
 * Experience working in complex operational environments.
 * Experience working directly with customers in an operational leadership role.

## Description

We are seeking a skilled and motivated Field Service Technician to support the deployment, integration, and maintenance of our humanoid robot solutions at customer facilities. As the on-site operations lead, you will coordinate site activities, collect operational data, and supervise a team of Field Operations Associates. This position requires problem-solving skills, sound judgement under pressure, and a customer-centric approach., * Supervise a team of Field Operations Associates, setting and maintaining high standards in a demanding operational setting. This is a hands-on operational and technical leadership role representing Humanoid at customer sites.

 * Act as the on-shift operational leader, ensuring that the appropriate tools, spare parts, and equipment are available.
 * Supervise standard operating procedures (SOPs) for customer sites and document learnings from field issues.
 * Test product releases and robot capabilities.
 * Diagnose hardware and software issues using logs, diagnostics, and field observations, performing maintenance where appropriate.
 * Collect, analyse, and interpret operational data to evaluate robot performance, identify bottlenecks, and drive continuous improvements.
 * Track, document, and reproduce software and hardware issues, providing clear technical feedback to engineering and product teams.
 * Tackle production incidents and technical issues in cooperation with service and engineering teams.
 * Act as the primary on-shift liaison between the deployed location and Humanoid offices.