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# Manager in Consumer Data Architecture, Governance & Management

- **Company:** Deloitte
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Customer Data Management, Data Architecture, Data Governance, Interoperability, Logical Data Models, Radio-Frequency Identification, SAP MDG, Data Management, Physical Data Models
- **Published:** October 11, 2026
- **Apply:** https://apply.deloitte.co.uk/UKCareers/Login?jobId=25444

## About the Role

We are seeking an experienced Senior Manager specialising in Consumer data architecture, data governance and data management within Deloitte's Engineering, AI & Data service offering., * Significant experience in a senior data architecture, data governance or data management role within Consumer businesses or Consumer-focused consulting engagements.

 * Mandatory experience across both product and customer data domains, including how consistent, trusted data supports margin management, brand, customer understanding, omnichannel sales and loyalty.
 * Strong understanding of the end-to-end product data lifecycle across CPG and Retail, from product creation and sourcing through supply chain, merchandising, commerce, fulfilment, customer engagement and retirement.
 * Practical knowledge of product identification and industry standards, including product identifiers, GTIN, GS1 standards, barcodes and RFID, and how these enable traceability, interoperability and trusted product information.
 * Proven experience developing enterprise conceptual and logical data models, including entities, relationships, key attributes, lifecycle states and business definitions; physical data modelling and technical implementation are not required.
 * Experience leading client-facing teams and influencing senior business and technology stakeholders, with strong consulting, communication and commercial skills.
PROFESSIONAL PROFICIENCY

 * Demonstrated success defining and applying enterprise data architecture principles and consistent data models to solve complex Consumer business problems.
 * Deep experience of data governance and data management frameworks and associated operating models, including ownership, stewardship, governance forums, decision rights, policies and standards.
 * Ability to define product and customer mastership, sources of truth, critical data elements, data quality rules, lineage and controls across business processes and systems.
 * Experience assessing current-to-target data landscapes, mapping end-to-end product data flows and translating findings into prioritised roadmaps, transition states and investment choices.
 * Strong knowledge of Consumer business capabilities and value chains across Retail and CPG, and the commercial implications of fragmented or poor-quality product and customer data.
 * Ability to connect data architecture and governance outcomes to analytics, AI, personalisation, customer experience, digital commerce, operational efficiency and regulatory needs.
 * Experience with master data management approaches is relevant; hands-on experience of MDM tools or data governance platforms is desirable but not essential.
 * Excellent stakeholder management and communication skills, with the ability to make complex data concepts accessible to senior business audiences and to lead multidisciplinary delivery teams.
Connect to your business - Technology and Transformation

## Description

You will work with Consumer clients, third parties and Deloitte teams across the Firm. You will help retail and consumer products organisations use a consistent, managed and governed enterprise data model to respond to tight margins, protect and strengthen their brands, and understand and connect with customers across complex omnichannel sales and loyalty journeys. This is a business-led architecture and governance role focused on conceptual and logical design rather than physical implementation.
Your role
As a Senior Manager in Consumer Data Architecture, Governance & Management, you will lead client engagements that define how product and customer data is modelled, owned, governed, managed and used across the Consumer value chain. In this role, you may be expected to:

 * Lead engagements with senior Consumer business and technology stakeholders to define enterprise data strategies, conceptual and logical data models, and pragmatic transformation roadmaps aligned to commercial priorities.
 * Shape consistent enterprise models for product and customer data, defining business entities, relationships, attributes, lifecycle states, ownership and stewardship without moving into physical data model implementation.
 * Assess how product data is created, enriched, governed, mastered and consumed across the CPG and Retail value chain, including sourcing, merchandising, supply chain, stores, ecommerce, marketplaces, marketing, loyalty, service and regulatory reporting.
 * Design and mobilise data governance and data management operating models, including decision rights, roles, forums, policies, standards, data quality controls, mastership principles and accountable ways of working.
 * Lead multidisciplinary teams, assure high-quality client deliverables, develop trusted senior relationships, and translate complex data issues into clear business choices and measurable outcomes.
Connect to your skills and professional experience
We are looking for candidates who are able to demonstrate the following skills and experience