> Markdown version of [/jobs/ext/4137058-computer-support-repair-technician](https://www.wearedevelopers.com/jobs/ext/4137058-computer-support-repair-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Computer Support & Repair Technician

- **Company:** Flexidesk LTD
- **Location:** Preston, UK
- **Experience:** Experienced
- **Salary:** £27,000
- **Contract:** Permanent contract
- **Skills:** Antivirus Softwares, Computer Maintenance, Issue Tracking Systems, Software Engineering, Ribbon (Software), Hardware Debugging
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dc7d78af7224dc85

## About the Role

* Proven Bench Experience: Demonstrable, hands-on experience in physical hardware repair and soldering. (Note: Shortlisted candidates will be required to complete a practical bench test during the interview).
 * Diagnostic Logic: The ability to follow a structured, step-by-step process of elimination when diagnosing dead boards and system failures, rather than relying on guesswork.
 * Retail & Communication Skills: Excellent verbal communication. You must be comfortable managing people, building trust, and delivering difficult news (such as unrecoverable data or blown motherboards) with professionalism.
 * Qualifications: A CompTIA A+ certification or equivalent vocational training (such as a BTEC Level 3 or T-Level in Digital Support) is highly desirable, though verifiable practical bench ability will always supersede paper certificates., * IT Repairs: 2 years (preferred)

Licence/Certification:

 * Driving Licence (preferred)

## Description

We are seeking a highly capable, customer-focused Computer Repair Technician to join our busy Preston bench. You will be responsible for diagnosing, quoting, and repairing a diverse range of hardware and software issues while acting as the trusted face of the business for walk-in and commercial clients. This role demands a strong balance of advanced physical repair skills-including precise teardowns and component-level soldering-and the communication skills necessary to translate complex technical problems into plain English., * Hardware Diagnostics & Repair: Perform meticulous teardowns and reassemblies of modern, thin-and-light devices and glued chassis without causing cosmetic damage or tearing delicate ribbon cables.

 * Component-Level Servicing: Conduct advanced board-level diagnostics using a multimeter, and perform micro-soldering and hot air rework to replace surface-mount components (e.g., DC jacks, microscopic fuses, USB ports).
 * Software & Remote Support: Execute comprehensive malware/virus removal, operating system reinstallations, and provide reliable remote PC diagnostics and maintenance for our commercial clients.
 * Customer Service Excellence: Manage the front desk during your shifts. Listen to customer issues, provide accurate repair estimates, de-escalate frustrated clients, and explain technical faults clearly and honestly.
 * Workflow & Bench Management: Maintain strict bench organization, adhere strictly to ESD (Electrostatic Discharge) safety precautions, and accurately log all diagnostic steps and repair notes in our ticketing system.