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# Technicien(ne) Support Logiciel Comptabilité H/F

- **Company:** FAB GROUP
- **Location:** Trets, France (Remote available)
- **Contract:** Permanent contract
- **Skills:** Databases, Sage Accounting, SQL Databases, Web Services
- **Published:** June 3, 2026
- **Apply:** https://fr.indeed.com/viewjob?jk=13e2517518c9c6b3

## About the Role

* Formation Bac+2 en comptabilité ou en informatique de gestion.
 * Idéalement, expérience préalable dans le support Sage FRP 1000 ou sur une solution ERP similaire.
 * Solides connaissances en comptabilité et forte appétence pour l'informatique : SQL, bases de données.
 * Bonnes capacités de communication et sens du service client.
 * Autonomie, rigueur et esprit d'équipe.

## Description

* Intégrer le support de la Business Unit Comptabilité au sein du Service Consulting.
 * Assurer la prise d'appel, évaluer le degré d'urgence des demandes et prioriser les incidents.
 * Être responsable de l'analyse et de la résolution des problèmes rencontrés par les clients sous contrat.
 * Qualifier et résoudre les incidents logiciels via téléphone ou email.
 * Effectuer, si nécessaire, des interventions à distance pour :
 + L'intégration logicielle,
 + Les mises à jour,
 + Le débogage.
 * Intervenir sur des composants techniques tels que :
 + Les webservices,
 + Les bases de données SQL Server.


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