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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Support Technician (Assets) - **Company:** Lakeland School System - **Location:** Lakeland, TN, United States - **Experience:** Experienced - **Salary:** $71,623.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Macintosh Computers, Apple IOS, Spreadsheets, Chrome OS, Databases, Productivity Software, Software Engineering, Computer Equipment, Interactive Whiteboards, Multiplatform, User Accounts - **Published:** October 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5114b20ed31965ae ## About the Role Bachelor's Degree, Associate's Degree or comparable relevant experience - Industry certifications preferred: Apple Certified Macintosh Technician, Apple Certified Support Professional, Google IT Support Professional Certificate, CompTIA A+, Microsoft Certified Technical Specialist - Minimum of three (3) years successful experience in supporting technology users - Multi-platform experience is desirable - Experience assisting users in a network environment - Experience in an instructional environment is desirable - Experience using and supporting productivity applications and instructional software - Good record-keeping skills with database experience preferred - Strong verbal and written communication skills - Experience organizing and prioritizing work assignments in a fast-paced environment - Ability to lift a minimum of 40 pounds - Excellent interpersonal skills and the ability to work well with others - Ability to adapt to new technologies - Ability to work flexible schedule outside normal business hours - Has reliable transportation and a valid driver's license, * Associate (Preferred), * technology support: 3 years (Required) ## Description * Maintains and troubleshoots hardware and software issues in a diverse OS environment, including macOS, Windows, iOS, and ChromeOS at all LSS locations. * Evaluates technology equipment, makes appropriate on-site repairs, facilitates and/or performs off-site repairs, and performs preventive maintenance. * Maintains printers and supplies as needed. * Maintains and troubleshoots Epson projectors and interactive whiteboards. Resolves interactive whiteboard and projector problems including audio, display, and connection issues. * Troubleshoots and works with vendors as needed on contracted copiers. * Leads or participates as a team member in large implementation projects, providing user training and support and performs related professional and technical work as assigned. * Maintains software updates and looks for issues before implementing large scale macOS updates to teacher and staff machines. * Installs and maintains computer images, operating systems and instructional software as well as administrative software. * Recommends upgrades for aging equipment. * Provides cost estimates for assigned projects. * Assists in resetting passwords and maintaining user accounts for LSS provided accounts. * Moves, installs and configures computer equipment; including equipment for meetings and other events where technology is needed. * Facilitates repairs via shipping to manufacturers, working with local repair facilities, or facilitating repairs onsite. * Assists in maintaining inventory management for LSS technology equipment. * Tags and inventories all technology related purchases. * Works with designees at both schools to ensure all non-consumable district level purchases are inventoried into a spreadsheet and tagged appropriately. * Imports all district level capital and non-capital purchases into a digital database. * Assists in depreciating all capital assets at the end of the fiscal year. * Works with users in a fast-paced environment to quickly diagnose and resolve technical issues. * Uses the provided work order system to complete technology requests. * Records and submits accurate, up-to-date accounting of daily job responsibilities and accomplishments. * Directs and assists in the preparation and maintenance of a variety of narrative and statistical reports, records, correspondence, and files related to assigned service, activities and operations; provides for appropriate research and compiles reports as needed. * Maintains assigned equipment and tools. * Pursues formal and informal training opportunities to upgrade skills and knowledge in order to remain current and improve job knowledge and skills. In particular, maintains technical certifications to support a growing and changing technology environment. * Understands the nature of the educational environment and respects the presence of teachers, students, parents, administrators, and other support staff. * Provides support to the Instructional Technology Facilitator / Technology Coordinator at each school site during school-based technology initiatives and activities. * Works with school staff and the technology staff to promote the effective use of technology. * Performs duties in a professional, honest and responsible manner. * Understands and follows all safety rules and proper procedures associated with the responsibilities of the job. * Maintains a well-groomed appearance and dresses appropriately and professionally. * Adheres to Lakeland School System standards relating to hardware, software, and vendor agreements. * Performs other duties as deemed necessary by the Superintendent and the Director of TechnologyClearances and Testing: (at expense of applicant)