> Markdown version of [/jobs/ext/4139100-technical-support-specialist-networking-telecommunications](https://www.wearedevelopers.com/jobs/ext/4139100-technical-support-specialist-networking-telecommunications). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Specialist - Networking & Telecommunications

- **Company:** Exton Capital Corp
- **Location:** Orange Park, FL, United States
- **Salary:** $65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, VoIP, Computer Networks, System Configuration, Firmware, Local Area Networks, Network Troubleshooting, Microsoft SQL Server, Software Engineering, TCP/IP, Transmission Control Protocol (TCP), Windows Desktop, Windows Software Trace Preprocessor, Computer Networking Systems
- **Published:** October 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=99f0bb93a85de3a1

## About the Role

* Experience in technical support, IT networking, or telecommunications.
 * Good understanding of Windows, LANs, TCP/IP, and network troubleshooting.
 * Strong problem-solving skills and the ability to communicate clearly with customers.
 * A patient, helpful attitude and the ability to work independently.

Experience with any of the following is a plus:

SIP, VoIP, UCaaS, Cisco networking, Microsoft SQL Server, IP intercoms, or security systems.

Previous experience with Emcom products is not required. Full product training and ongoing technical assistance will be provided., * How many years of experience do you have troubleshooting Windows-based software and TCP/IP networks?

 * Do you have experience with any of the following: SIP, VoIP, UCaaS, Cisco networking, or Microsoft SQL Server? Please describe.
 * Are you interested in full-time employment, part-time employment with the potential to transition to full-time, or either?

## Description

Emcom Systems is an established manufacturer of emergency communication systems, including IP intercoms, emergency telephones, and associated software. Our products are used in transportation facilities, commercial buildings, campuses, and other public environments.

We're looking for a friendly, technically capable problem-solver to join our Florida office as the primary technical support contact for our customers and installers.

What You'll Do

 * Provide telephone and remote technical support to customers and installers.
 * Troubleshoot networking, Windows software, hardware, and telecommunications issues.
 * Assist with software installation, system configuration, and firmware updates.
 * Diagnose technical problems and work with our engineering and software development teams when needed.
 * Document solutions and help improve our technical support resources.