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# IT Technician

- **Company:** HOURWIZE LTD
- **Location:** London, United Kingdom
- **Salary:** £35,200
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, BASIC (Programming Language), Business Software, Cyber Security, Domain Name System (DNS), Monitoring of Systems, Information Technology Operations, Networking Hardware, Virtual Private Networks (VPN), Linux System Administration, System Center Configuration Manager, Windows Servers, Networking Basics, Software Deployment, TCP/IP, Wide Area Networks, Connectivity Problems, Software Troubleshooting, Computer Equipment, Information Technology, Firewall Services Module, Servicenow, User Accounts
- **Published:** October 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ea4b8f5f6d3efb73

## About the Role

* Previous experience in IT support, help desk services or a similar technical role.
 * Good knowledge of computer hardware, software troubleshooting and operating systems.
 * Understanding of networking fundamentals, including TCP/IP, DNS, VPNs and LAN/WAN configurations.
 * Familiarity with Active Directory, Windows Server and IT support tools such as ServiceNow or SCCM.
 * Strong analytical, problem-solving and communication skills.
 * Ability to manage technical tasks efficiently and provide support to non-technical users.
 * Relevant IT qualifications or certifications are desirable but not essential., * The candidate must currently hold a valid UK Post-Study Work (PSW) visa, also known as the Graduate visa, at the time of application.
 * The candidate must have the right to work in the UK and provide the relevant evidence when required.
 * Applicants should be able to demonstrate the technical knowledge and practical skills required for the position., We are looking for a proactive and dependable IT professional who can contribute to the effective management of our IT systems and provide reliable technical support. The successful candidate will have the opportunity to apply their skills in a professional working environment while supporting the organisation's technology needs.

## Description

* Provide technical support for computer hardware, software, operating systems and peripheral devices.
 * Install, configure and maintain computer systems, network equipment and business applications.
 * Troubleshoot network connectivity issues involving LAN, WAN, VPN, DNS and firewall configurations.
 * Maintain Windows operating systems and assist with Windows Server, Active Directory and basic Linux administration.
 * Manage user accounts, access permissions, software installations and system updates.
 * Monitor system performance and assist with IT security, data protection and routine maintenance.
 * Diagnose technical faults, implement solutions and escalate complex issues when necessary.
 * Maintain accurate records of technical issues, maintenance activities and support requests.
 * Assist with hardware upgrades, equipment replacements and improvements to existing IT systems.
 * Work collaboratively with colleagues to ensure reliable and efficient IT operations.