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# Project Manager - CRM / Salesforce Implementation - Hybrid

- **Company:** LA International
- **Location:** Wellingborough, United Kingdom
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Cloud Computing, RAID, Cloud Services, Salesforce.Com
- **Published:** October 15, 2026
- **Apply:** https://www.lainternational.com/careers/project-manager-crm-salesforce-implementation-hybrid-united-kingdom-la000150777_1792057063-29063?navigation=true

## About the Role

Proven Salesforce implementation experience is essential.

 - Previous retail or wholesale industry experience is essential.
 - Extensive Project Management experience or equivalent Senior Project Manager experience.
 - Experience delivering projects valued between £2m and £5m.
 - Strong CRM implementation and business transformation experience.
 - Experience managing multidisciplinary teams, suppliers and multiple workstreams.
 - Strong project governance, financial management, RAID and change-control experience.
 - Experience working with Agile, iterative or Waterfall delivery methodologies.
 - Strong commercial awareness, stakeholder management and leadership skills.
 - Knowledge of Salesforce Communications Cloud, Service Cloud, Experience Cloud or Field Service Lightning would be advantageous.

## Description

Project Manager - CRM / Salesforce Implementation - Hybrid

 - Manage complex technology projects valued between £2m and £5m, ensuring delivery against agreed scope, quality, budget and timescales.
 - Responsibilities: Project delivery, governance, financial management, RAID, stakeholder engagement and supplier management.

Project Manager Responsibilities

 - Lead end-to-end CRM and Salesforce implementation projects.
 - Manage project plans, milestones, budgets, resources and dependencies.
 - Coordinate multidisciplinary teams of up to 30 resources.
 - Manage third-party suppliers, subcontractors and technical delivery partners.
 - Maintain project governance, RAID logs, reporting and change-control processes.
 - Manage financial forecasting, budgets, costs, revenue and commercial performance.
 - Coordinate business requirements, testing, implementation and customer acceptance.
 - Manage stakeholder expectations and communicate delivery progress to senior leadership.
 - Identify delivery risks and implement corrective actions.
 - Ensure successful project closure, service transition and operational handover.