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# Support Developer

- **Company:** Ashurst
- **Location:** Glasgow, UK (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** .NET Framework, Application Performance Management, Microsoft Azure, Business Software, Software Documentation, Code Review, Github, Python (Programming Language), Power BI, TypeScript, Microsoft Power Automate, Powerapps, GXP, Programming Languages
- **Published:** October 9, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb6fad019e49abcb8529d922f0d1d97768/eaa

## About the Role

* A background in Software Engineering, Computer Science or IT, or equivalent practical experience.
 * A minimum of 1-2 years of experience in a product support function, with demonstrable experience supporting business applications, including triaging user issues, investigating incidents, documenting fixes, and escalating complex issues with clear context.
 * Confident coding ability in at least one programming language, with a willingness to learn our stack (.NET, TypeScript, Python, Power Platform and Azure) if not already familiar with it.
 * Evidence they can deliver, whether through projects, placement/internship work, a GitHub profile/portfolio, or other work they can walk us through clearly.

## Description

* Providing application support for our key platforms and related business systems, including triaging incidents and service requests, investigating issues, and escalating complex items with clear context.
 * Monitoring application performance, integration health, data quality and recurring issues, using logs, alerts and user feedback to support troubleshooting and identify improvement opportunities.
 * Designing, developing and implementing custom applications using Power Apps, Power Automate and Power BI.
 * Working closely with product managers, designers and stakeholders to translate requirements into technical solutions, and contributing to user documentation, training sessions and knowledge sharing.
 * Improving and maintaining solutions so they are scalable, maintainable and deployable, applying good engineering practices including testing, documentation and code reviews.