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# Repairs Administrator

- **Company:** MMP Consultancy Limited
- **Location:** Sevenoaks, UK
- **Salary:** £29,903
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Databases, Document Management Systems, Microsoft Office
- **Published:** October 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6a230d8288d124f3

## About the Role

* Previous administrative experience within social housing, repairs, maintenance, property services or contract management environments.
 * Experience processing work orders, scheduling appointments or supporting maintenance contracts is highly desirable.
 * Strong organisational skills with the ability to manage competing priorities in a fast-paced environment.
 * Excellent communication skills, both written and verbal.
 * Strong attention to detail and commitment to maintaining accurate records.
 * Experience using Microsoft Office applications, including Word, Excel and Outlook.
 * Confidence using housing management, repairs or document management systems.
 * Customer-focused approach with the ability to build positive relationships with residents, contractors and colleagues.
 * Ability to work independently whilst contributing effectively as part of a team., If you have experience within administration, repairs, property services or social housing and are looking for your next opportunity, we would be keen to hear from you.

## Description

This is an excellent opportunity for a highly organised administrator to join a busy Property Services and Repairs team, supporting the delivery of responsive repairs, planned maintenance programmes and compliance-related works.

The successful candidate will play a vital role in ensuring repairs and maintenance activities are administered efficiently, records are accurately maintained, appointments are coordinated effectively, and residents receive a high standard of customer service throughout the repair process., * Provide comprehensive administrative support to the Property Services team, assisting with repairs, maintenance and compliance-related activities.

 * Raise, update, monitor and close repair work orders within agreed service level agreements.
 * Schedule appointments and maintain accurate records of repairs, servicing and maintenance activities.
 * Maintain contract records, databases and management systems, ensuring information is accurate and up to date.
 * Act as a first point of contact for residents, responding to enquiries and providing updates regarding repairs, appointments and ongoing works.
 * Liaise with contractors, operatives and internal departments to ensure repairs and maintenance works are progressed efficiently.
 * Monitor job progress and assist in tracking performance against key performance indicators (KPIs).
 * Organise meetings, prepare documentation and take minutes when required.
 * Process documentation, reports and correspondence relating to property maintenance activities.
 * Ensure all records and documentation are maintained in line with company procedures, compliance requirements and data protection standards.
 * Provide general administrative support to the wider Property Services team as required.