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# Operational Support Administrator

- **Company:** West Yorkshire Fire & Rescue Service
- **Location:** Birkenshaw, United Kingdom
- **Salary:** £17,678 - £18,257
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Databases, Microsoft PowerPoint, Enterprise Data Management, Electronic Filing System
- **Published:** October 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f58c32cf94245fba

## About the Role

Are you highly organised, proactive and a great team player? Join West Yorkshire Fire & Rescue Service and become a vital part of our Operational support team. You'll provide high-quality administrative support that keeps complex operational work moving, helps colleagues make informed decisions and contributes directly to delivering organisational priorities., * Demonstrable administrative experience, including diary and inbox management.

 * Experience supporting senior leaders or operational teams in a complex environment.
 * Experience organising meetings, producing accurate minutes and managing actions.
 * Experience analysing data and producing reports.
 * Confidence using Microsoft Word, Excel and PowerPoint.
 * Level 2 / GCSE-equivalent literacy and numeracy, or an equivalent level gained through work experience.
 * An IT qualification at Level 2 or equivalent relevant experience.
 * Excellent communication, prioritisation and deadline-management skills, with discretion when handling sensitive information.
 * A commitment to data quality, equality and diversity, the NFCC Core Code of Ethics and WYFRS values.
 * Flexibility to adapt to changing priorities and service demands.

Additional information

You will be required to work from WYFRS premises.

Pre-employment checks

The successful applicant must obtain a satisfactory Standard Disclosure and Barring Service check and Security Check (SC) clearance., We are a caring organisation; we promote an environment of inclusivity and learning, and welcome people from all walks of life, provided you can demonstrate commitment to our values, including integrity and teamwork.

## Description

You will provide a comprehensive, professional and confidential administrative support service within Operational Support, helping teams to coordinate activity, manage information and support effective decision-making.

What you will do

 * Manage complex diaries, inboxes and scheduling requirements, balancing competing priorities.
 * Organise and support meetings and events, including agendas, papers, accurate minutes and action tracking.
 * Maintain, analyse and report on operational and corporate data, identifying trends and producing clear information.
 * Support projects by maintaining records, issue logs and decision logs, and coordinating administrative activity.
 * Build effective relationships with internal departments, external partners and senior officials.
 * Coordinate travel, accommodation, events and official visits, including itineraries and hospitality arrangements.
 * Maintain secure electronic filing systems, databases and records in line with information governance and data protection requirements.
 * Support procurement, budgets, financial records, visitor management, contractor access and departmental administration as required.