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# Level 3 Data Center Technician - Server & Network Break/Fix

- **Company:** Basic Solutions LTD
- **Location:** San Jose, CA, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** JIRA, Intelligent Platform Management Interface, Data Centers, RAID, Network Interface Controllers, Issue Tracking Systems, Networking Hardware, Network Troubleshooting, Operational Databases, Diagnostic Tools, Hardware Infrastructure, Nvme
- **Published:** October 26, 2026
- **Apply:** https://www.nettemps.com/us/en/WE12E6FC6B931B72FF1.ntap

## About the Role

The ideal candidate has strong experience diagnosing complex server hardware failures, working with enterprise server infrastructure, and independently resolving technical issues in production data center environments., * 5+ years of hands-on data center hardware support experience preferred.

 * Strong enterprise server troubleshooting and break/fix experience.
 * Hands-on experience replacing server hardware components and FRUs.
 * Working knowledge of BMC, IPMI, POST, PXE, RAID, SSD, and NVMe technologies.
 * Experience troubleshooting physical network connectivity, fiber optics, copper cabling, NICs, and transceivers.
 * Familiarity with Supermicro or similar enterprise server platforms.
 * Experience using Jira or comparable ticketing systems.
 * Ability to work independently, troubleshoot complex hardware failures, and maintain accurate technical documentation.

Ideal Candidate

We are looking for a highly skilled, hands-on technician with Level 3 troubleshooting capabilities, strong server hardware repair experience, and physical networking expertise.

Candidates should be comfortable working independently in high-volume data center environments and resolving complex hardware issues efficiently.

## Description

We are seeking experienced Level 3 Data Center Technicians to support enterprise data center client. This hands-on role focuses on advanced server hardware troubleshooting, component replacement, physical network repairs, and break/fix support., * Diagnose and repair enterprise server hardware failures, including power, memory, storage, boot, and network issues.

 * Replace failed hardware components (FRUs), including PSUs, DIMMs, SSDs, NVMe drives, NICs, and cooling fans.
 * Troubleshoot POST, PXE boot, BMC/IPMI, and server power-on failures.
 * Diagnose physical network connectivity issues involving fiber, copper cabling, optical transceivers, and Top-of-Rack switches.
 * Perform hardware isolation testing, component reseating, and post-repair validation.
 * Utilize crash carts, hardware logs, and diagnostic tools to identify failures.
 * Manage repair tickets, document troubleshooting activities, and escalate complex issues.
 * Support spare parts inventory and hardware component recovery.
 * Follow established SOPs, safety procedures, and data center operational standards.