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# Change and Adoption Manager

- **Company:** Morgan McKinley
- **Location:** London, UK
- **Salary:** £208,000.0 - £231,400.0
- **Contract:** Temporary contract
- **Skills:** Information Technology Consulting, Enterprise Content Management, Enterprise Software Applications
- **Published:** October 13, 2026
- **Apply:** https://www.reed.co.uk/jobs/change-and-adoption-manager/57451002

## About the Role

* Proven success in organisational change management, adoption strategy or technology consulting roles.
 * Strong track record supporting enterprise software rollouts (MarTech, CRM, CMS, or enterprise content management platforms preferred).
 * Outstanding facilitation, presentation and relationship management skills, with confidence presenting to executive and C-level audiences.
 * Demonstrated expertise producing core OCM deliverables, including readiness assessments, communications plans and adoption scorecards.
 * Ability to work autonomously in a client-facing, remote consulting environment while collaborating effectively across distributed teams., * OCM certification (Prosci, ADKAR, CCMP etc.) is highly desirable.
 * Previous experience within a global vendor professional services team, systems integrator or management consultancy is highly desirable.
 * Strong background in digital marketing, customer experience (CX) or large-scale digital transformation initiatives.

## Description

We are seeking a Change and Adoption Manager to join a world-leading global software and digital media pioneer. You will support enterprise customer engagements by designing and executing tailored Organisational Change Management strategies. Your goal will be to drive end-user adoption of market-leading MarTech, digital experience and creative enterprise solutions, ensuring blue-chip clients realise maximum value from their digital transformation investments., * Develop and execute comprehensive OCM strategies and adoption roadmaps aligned with customer business objectives and platform implementations.

 * Conduct organisational readiness assessments, stakeholder analysis and change impact assessments to evaluate client maturity.
 * Design and deliver tailored training programmes, communication strategies and enablement resources to maximise user engagement.
 * Partner closely with internal consultants to synchronise change activities with implementation milestones and go-live schedules.
 * Facilitate executive alignment workshops, leadership sessions and establish change champion networks across client organisations.
 * Define and track key adoption metrics and KPIs, reporting progress, risks and ROI to engagement leads and C-suite sponsors.
 * Establish post-go-live plans to ensure long-term platform embedding and continuous value realisation.
 * Contribute reusable frameworks, templates and best practices to continually elevate the internal change management methodology.