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# Network Support Engineer

- **Company:** Arcas Technology
- **Location:** Camberley, UK (Remote available)
- **Experience:** Experienced
- **Salary:** £40,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, System Configuration, Dynamic Host Configuration Protocol, Network Address Translation, Domain Name System (DNS), IP Addressing, Subnetting, TCP/IP, Virtual Local Area Networks, Wi-Fi Technology, Network Support, Fortinet
- **Published:** October 15, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5928784396

## About the Role

* 3+ years in an IT support or network support role
 * Strong practical knowledge of TCP/IP, subnetting, DHCP, DNS, NAT, VLANs, port forwarding and firewalls
 * Hands-on with kit: patching, crimping and getting things working from scratch
 * Security-conscious and detail-oriented
 * A self-starter who's happy to own a task, talk to people and see it through
 * A full UK driving licence for occasional site visits

Bonus points for

 * Network+, CCNA or similar
 * Experience with Ubiquiti, Sophos, Fortinet, DrayTek or Meraki
 * An MSP or field engineering background
 * Cyber Essentials or ISO 27001 exposure

## Description

I'm working with a growing business in Camberley that needs a Network Support Engineer to join its small in-house IT team. You'll be the networking expert their engineers rely on, and you'll also keep things running smoothly for the head office.

You don't need to be a CCNA-level specialist. You do need solid practical networking experience and a willingness to get stuck in.

The networking side

The company's engineers regularly bring new sites online. When they need support, you're the escalation point. That means:

 * Configuring routers and firewalls for new sites
 * Setting up port forwarding and IP addressing securely, opening only what's needed
 * Troubleshooting connectivity and performance issues, both remotely and occasionally on site
 * Making sure network setups meet the company's security standards
 * Escalating the really complex problems to a senior specialist in the team

The support side

It's a small team, so you'll also own day-to-day IT for 30-40 head office staff:

 * Building and deploying laptops and mobile devices (Apple MDM, training provided)
 * Onboarding and offboarding users in Microsoft 365 and Azure
 * Handling everyday support requests, from Wi-Fi to printers
 * Cabling, crimping and setting up new equipment
 * Taking ownership of small projects, such as phone system rollouts and device refreshes