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# Knowledge Management Architecture Lead (SharePoint, Confluence, ServiceNow, LeanIX)

- **Company:** Octopus Computer Associates
- **Location:** London, UK (Remote available)
- **Experience:** Expert
- **Salary:** £102,180.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Confluence, Enterprise Content Management, Knowledge Management, Metadata, Microsoft SharePoint, Servicenow
- **Published:** October 10, 2026
- **Apply:** https://www.careerboard.com/gb/en/find-jobs-in-United-Kingdom/-66C522BB7235DA183F/

## About the Role

* 5+ years of consulting experience.
 * Experience in Enterprise Architecture, Information Architecture, or Knowledge Management initiatives.
 * Strong understanding of content governance, taxonomy, metadata, and knowledge ecosystems.
 * Experience in digital transformation programs.
 * Excellent stakeholder management and workshop facilitation skills.
 * Experience working in multinational environments.

Preferred Experience

 * Knowledge Management transformation programs.
 * SharePoint, Confluence, ServiceNow, LeanIX, or similar platforms.
 * AI-enabled knowledge solutions and semantic technologies.
 * Hospitality, travel, or large enterprise environments.

## Description

We are seeking a Senior Consultant to support a global Knowledge Management Transformation program for a leading international hospitality organization. The successful candidate will help define future-state knowledge architecture, information structures, governance models, and AI-readiness capabilities while working closely with business and technology stakeholders across multiple regions., * Define future-state information and knowledge architecture.

 * Assess current-state knowledge ecosystems, repositories, and content structures.
 * Design metadata models, taxonomy frameworks, and semantic structures.
 * Support development of Knowledge Management operating models and governance frameworks.
 * Contribute to AI-readiness assessments and knowledge enablement strategies.
 * Facilitate workshops with business and technical stakeholders.
 * Define migration approaches for knowledge assets and content repositories.
 * Collaborate with architecture, platform, and transformation teams.
 * Prepare executive-level recommendations and transformation roadmaps.