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# Network Access Center Specialist

- **Company:** AdventHealth
- **Location:** Tampa, FL, United States
- **Salary:** $33,904.0 - $54,246.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Access Network, Microsoft PowerPoint
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9219135e8811f6c6

## About the Role

* Proficient with computer programs: Email, PowerPoint, Excel, Word. [Required]
 * Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors and patients. [Required]
 * Strong emphasis on organizational skills and strong attention to detail and ability and willingness to multi task. [Required]
 * Ability to deal with data that is of a sensitive and confidential nature. [Required]
 * Ability to work independently and in a team environment. [Required}
 * Displays professional interactions with all levels of internal and external patients'/customers as demonstrated by work history and interview process. [Required]
 * Excellent verbal and written communication skills. [Required]
 * Certified in effective scheduling of designated service lines and specialties. [Required]
 * Comprehension of medical terminology and procedures for designated specialties. [Required]
 * Understanding of insurance verification and authorization processes. [Required]
 * Knowledge of EHR. [Preferred]
 * Any combination of education, training or experience that provides the knowledge, skills and abilities required to successfully accomplish the assigned duties and responsibilities of the position. [Preferred]

*
Education:

 * High School Grad or Equiv [Required]

*
Work Experience:

 * 1+ medical office or medical call center setting experience. [Preferred] Previous customer service experience. [Required]

## Description

* Verifies patient data and insurance to ensure it is updated for accurate billing.
 * Handles patient concerns or refers them to administration appropriately.
 * Accesses and complete referrals in designated workqueues for assigned specialty.
 * Fills patient cancellation slots efficiently to keep schedules booked for practitioners.
 * Builds relationships with patients, consumers, and co-workers in a virtual setting.
 * Meets daily, weekly, and monthly qualitative and quantitative performance metrics.
 * Trains effectively in multiple and complex scheduling processes.
 * Accurately schedules patients for medical office visit appointments and hospital procedures.
 * Transfers callers to appropriate departments or locations when necessary.
 * Registers new patients by inputting demographic and insurance information.
 * Other duties as assigned.