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# Platform Engineer

- **Company:** TechTronic Industries, Inc.
- **Location:** Glendale, WI, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Data Analysis, Information Systems, Computer Programming, Data Transmissions, Data Structures, Software Debugging, JSON, Standard Sql, Software Engineering, Systems Integration, Qualtrics, Scripting, Enterprise Software Applications, Information Technology, Data Analytics, Webhooks
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a3dd302f3469e3d8

## About the Role

This is an early-career role designed for someone with 0-2 years of relevant experience who enjoys solving problems, learning how systems work, and taking ownership at the intersection of technology and business., * Bachelor's degree in Information Systems, Business or Data Analytics, Software Engineering, Digital Marketing, or a related field preferred.

 * Strong problem-solving and troubleshooting skills.

 * Interest in learning, administering, and taking long-term ownership of enterprise software platforms and digital technologies.

 * Familiarity with, or willingness to learn, JSON, APIs, data structures, and debugging.
 * Basic SQL or willingness to learn.
 * Ability to break down ambiguous problems, ask thoughtful questions, and find practical solutions.
 * Ability to understand business needs and translate them into technical solutions.
 * Clear communication skills and the ability to explain technical concepts to non-technical audiences.
 * Systems thinking and an interest in understanding how technologies, platforms, and business processes work together.
 * Ability to collaborate with diverse teams across departments and geographies.
 * Comfortable working in a fast-paced environment with changing priorities.
 * Interest in digital communications and customer experiences is a plus.
 * Experience or familiarity with software such as Braze, Qualtrics, Digioh, or Rudderstack a plus.
 * Programming or scripting experience is helpful but not required.

## Description

* Configure, maintain, and optimize platforms to support transactional and marketing email journeys, lead generation, and customer feedback.
 * Translate business and product needs into technical solutions.
 * Troubleshoot platform issues, bugs, and integration problems across digital products.
 * Work with APIs, webhooks, data feeds, and integrations between enterprise systems.
 * Analyze data and system behavior to identify root causes and solve problems.
 * Support projects through implementation, testing, deployment, and ongoing production support.
 * Participate in incident investigations and root-cause analysis.
 * Use data, analytics, and stakeholder feedback to identify opportunities to improve customer experiences and business processes.
 * Partner with product managers and business teams to understand and prioritize requests.
 * Document platform configurations, technical solutions, and support processes.
 * Work with engineers, architects, product managers, and business stakeholders across departments and geographies.

 * Build deep expertise in assigned platforms and grow into their trusted technical owner and subject matter expert.