> Markdown version of [/jobs/ext/4155475-principal-enterprise-architect](https://www.wearedevelopers.com/jobs/ext/4155475-principal-enterprise-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Principal Enterprise Architect - **Company:** Shell - **Location:** London, UK - **Experience:** Expert - **Salary:** £82,166.0 - **Contract:** Permanent contract - **Skills:** Cloud Computing, Data Architecture, Salesforce.Com, Web Platforms - **Published:** October 15, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5928702906 ## About the Role * Proven enterprise architecture leadership Deep experience working across multiple business domains, shaping and delivering enterprise architecture at scale. * Strong technology depth in CRM and digital platforms Hands-on knowledge of platforms such as Salesforce and/or Dynamics, alongside expertise in integration, data architecture and cloud technologies. * Business domain understanding Experience across areas such as customer operations, commercial platforms, or energy/value chains (e.g. lubricants or low carbon solutions) is highly desirable. * Strategic influence and stakeholder engagement A track record of influencing senior stakeholders and operating effectively in complex, multi-portfolio environments. * Exceptional problem solving and leadership capability Strong strategic thinking, the ability to navigate ambiguity and a reputation for delivering high-impact outcomes. * People leadership and capability building A passion for coaching and developing architecture talent, acting as a role model for architecture excellence. ## Description As Principal Enterprise Architect for Global Lubricants, Customer Operations, Low Carbon Solutions and CRM, you will play a pivotal role in shaping the digital backbone of Shell's Downstream Customer & Renewables business. This is a senior leadership position within the Downstream & Renewables Architecture Leadership Team, where you will define and drive enterprise-wide architecture strategy across multiple critical domains. You'll ensure our technology landscape is integrated, scalable and future-ready - enabling business growth, enhancing customer experience, and accelerating the energy transition. What you'll be doing * Shape strategy and set direction Define long-term enterprise architecture strategies aligned to Shell's overall business and technology vision, helping steer the direction of major transformation initiatives. * Own the architecture for key business domains Lead architecture across Global Lubricants, Customer Operations, Low Carbon Solutions and CRM, identifying opportunities to evolve, simplify and modernise the IT landscape. * Define and deliver target architectures and roadmaps Establish multi-year target states and architecture roadmaps, ensuring alignment with enterprise strategy and long-term business outcomes. * Drive high-quality design and engineering alignment Lead architecture design using Shell principles, promoting reuse, composability and adherence to global standards across platforms and solutions. * Ensure strong data, integration and platform architecture Champion robust data models, integration patterns and platform strategies aligned with enterprise governance and best practices. * Provide leadership across architecture communities Lead and develop a team of Lead Architects, influencing broader solution architecture teams and building strong architectural capability across the organisation. * Tackle complex, high-impact challenges Diagnose and resolve complex, cross-domain problems, applying industry-leading practices and innovative approaches to simplify and enhance the IT landscape. * Influence senior stakeholders and governance decisions Partner with senior business and technology leaders to shape demand, guide investment decisions and represent architecture in key governance forums. * Provide oversight on major programmes Guide programme and project architecture to ensure alignment with enterprise direction, quality standards and long-term strategic goals.