> Markdown version of [/jobs/ext/4155606-it-service-desk-engineer-french-german-language](https://www.wearedevelopers.com/jobs/ext/4155606-it-service-desk-engineer-french-german-language). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Service Desk Engineer: French & German language

- **Company:** Littlefish
- **Location:** UK (Remote available)
- **Salary:** £29,625.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Law Practice Management Software, Desktop Computing, Microsoft Office, Windows Servers, Remote Service Software, Computer Networking Systems, Computer Equipment, Laptops, Network Server
- **Published:** October 20, 2026
- **Apply:** https://www.careerboard.com/gb/en/find-jobs-in-United-Kingdom/-7EABDA519AD869A8EC/

## About the Role

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you., We need a candidate with:

Fluency in French & German is required - this is a key aspect of the role!
Previous experience in a 1st or 2nd line IT service desk role or a similar technical position.
Experience with ITSM case management software.
Knowledge of remote support tools for diagnostics and troubleshooting.
Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks.
Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware.
Excellent customer service skills with a focus on problem-solving and communication., I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

## Description

Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in French & German to provide top-tier technical support to our contract customers.

What you'll be doing:

As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will:

Resolve technical issues related to desktops, laptops, printers, and applications.
Troubleshoot and manage networks and Servers.
Follow Littlefish standards and meet customer-specific SLAs when handling technical queries.
Provide clear communication in French & German with customers to ensure issues are resolved swiftly.