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# IT Support Technician

- **Company:** Wycombe Abbey
- **Location:** High Wycombe, United Kingdom (Remote available)
- **Salary:** £26,350 - £33,325
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Microsoft Office, Information Technology
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e9edec41c1fd20e9

## About the Role

The successful candidate will have a good working knowledge of Microsoft Windows and Microsoft Office products, strong communication skills and a customer-focused approach. Knowledge of networking, Active Directory, Group Policy, DNS and DHCP would be advantageous, although attitude, enthusiasm and a willingness to learn are just as important.

## Description

As IT Support Technician, you will support colleagues across the School with hardware, software and network-related issues, helping to ensure the smooth operation of the School's IT and communications systems. Working as part of a friendly and experienced team, you will assist with first-line support, device setup and maintenance, troubleshooting, software installation and a range of IT projects.

Whether you're resolving Helpdesk tickets, setting up equipment for new colleagues or supporting wider ICT initiatives, you'll play an important role in ensuring that staff have the technology they need to work effectively.

Reports to: Head of ICT Services.