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# Development Manager - London, E3

- **Company:** Encore
- **Location:** London, United Kingdom
- **Salary:** £70,000 - £75,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office
- **Published:** October 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3c5aa49285c3b3a2

## About the Role

* Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
 * Experience working on a mobilising development in the past would be highly advantageous but not essential
 * Strong leadership skills, with experience mentoring and developing teams.
 * Contractor management expertise, including assessing and approving works.
 * Financial management experience (desirable)., * Exceptional time management and task prioritisation.
 * Outstanding communication skills, both written and verbal.
 * Proficient in Microsoft Office (Excel, Word, Outlook)., * Accountability: Take ownership and see tasks through to completion.
 * Attention to Detail: Passionate about delivering excellence in every aspect.
 * Commitment: Proud to make a difference and go above and beyond.
 * Positivity: Embrace challenges with a can-do attitude.
 * Curiosity: Continuously learn, question, and seek improvement., * Experience in mobilising a brand new site is preferred but not essential.
 * Eligibility to work in the UK.
 * A good standard of education (essential).
 * Full, clean driving licence (preferred but not essential).

## Description

* Manage and support the on-site team.
 * Oversee planned and reactive maintenance, including contractor relationships.
 * Ensure communal areas are presented to the highest standard.
 * Deliver excellent customer service to residents and visitors alike., * Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
 * Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
 * Coordinate planned maintenance, ensuring timely execution to required standards.
 * Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
 * Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
 * Handle refuse management, ensuring cleanliness and accessibility of bin stores.
 * Monitor parking compliance and address related issues.
 * Provide input for budgets, residents' meetings, and communication with directors.

2. Maintenance & Repairs

 * Arrange and follow up on reactive and planned maintenance.
 * Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
 * Coordinate and follow up on emergency repairs.

3. Resident Services

 * Oversee front-of-house services, including parcel locker system and key handling.
 * Issue and monitor licences for pets, alterations, and subletting.
 * Welcome new residents, introduce house rules, and provide a visible on-site presence.
 * Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.

4. Team Management

 * Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
 * Manage staff rotas, holidays, and appraisals to maximise team efficiency.
 * Enforce policies and procedures, ensuring consistency and compliance.