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# IT Support & Network Engineer

- **Company:** Arcas Technology
- **Location:** Camberley, UK
- **Experience:** Experienced
- **Salary:** £42,453.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Dynamic Host Configuration Protocol, Network Address Translation, Domain Name System (DNS), IP Addressing, Subnetting, Network Security, Network Troubleshooting, TCP/IP, Virtual Local Area Networks, Wi-Fi Technology, Firewalls (Computer Science), Information Technology, Firewall Services Module, User Accounts
- **Published:** October 15, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5928784373

## About the Role

* At least 2-3 years in IT support, with solid hands-on networking experience
 * Confidence with TCP/IP, IP addressing, subnetting, DHCP, DNS, NAT, port forwarding, VLANs and firewalls
 * Practical skills, e.g. you're comfortable crimping cables and setting up kit from scratch
 * Good attention to detail when setting up users, devices and systems
 * An understanding of why network security matters
 * A self-starter attitude: happy to take ownership, run with small projects and talk to people across the business
 * A full UK driving licence

## Description

This is a hands-on role for an all-rounder with genuine networking experience. You'll be the go-to technical person for the company's engineers when they need networking help. You'll also own day-to-day IT for around 30-40 head office staff.

What you'll be doing

 * Acting as the escalation point for the company's engineers: router setup, port forwarding, IP addressing and firewall configuration for new sites
 * Troubleshooting network and connectivity issues, and making sure configurations are secure (only the ports that need opening)
 * Onboarding and offboarding users, and setting up laptops, desktops and mobile devices
 * Managing Apple devices through MDM (training provided)
 * Supporting Microsoft 365 and Azure: user accounts, email and access rights
 * General 1st and 2nd line support across the office, from Wi-Fi issues to printers
 * Running small IT projects, such as phone system rollouts, device refreshes and eSIM migrations, and coordinating with staff to get them done
 * Supporting the business's Cyber Essentials and upcoming ISO 27001 work through good practice around access, credentials and documentation