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# Agentic Commerce Architecture & Delivery Manager | Communications, Media, & Technology

- **Company:** Accenture
- **Location:** Denver, CO, United States
- **Experience:** Expert
- **Salary:** $87,400.0 - $293,800.0
- **Contract:** Permanent contract
- **Skills:** AI Evaluation, Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Microsoft Azure, Cloud Computing, Continuous Integration, DevOps, Salesforce.Com, SAP (Applications), Systems Integration, Web Platforms, AI Infrastructure, Retrieval-Augmented Generation, Large Language Models, Backend, Agentic-AI, Adobe, Kubernetes, Microservices
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6b03f8200c53164f

## About the Role

* 7+ years of experience delivering enterprise-scale commerce and digital platforms with experience in:
 + Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks)
 + Hands-on experience building agentic AI capabilities integrated into production systems
 + Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems
 + Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms
 + Industry expertise in CMT Industry, * Proven success delivering prototype-to-production work with CI/CD, cloud-native architecture, and DevOps
 * Experience applying enterprise governance frameworks for AI-driven systems
 * Solid understanding of observability, performance benchmarking, and AI evaluation frameworks
 * Demonstrated ability to lead and mentor cross-functional engineering teams
 * Strong communication skills-able to present designs and delivery plans to senior stakeholders
 * Track record of contributing to reusable assets and practice capabilities

## Description

* Lead delivery of Agentic Commerce workstreams where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)
 * Contribute to Accenture Song's Agentic Commerce engineering standards, accelerators, and reusable assets
 * Own delivery of solution components and workstreams-from design through build, rollout, and value realization
 * Work with global clients across B2C, B2B, and B2B2C commerce
 * Grow and mentor multidisciplinary engineering teams across AI, backend, cloud, and commerce platforms

What you will do in this role

As a Manager in Customer Technology - Commerce, you will lead the design, delivery, and scaling of Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready, secure, and well integrated with enterprise commerce ecosystems.

Commerce & Platform Delivery

 * Apply and extend Agentic Commerce architecture patterns across composable and platform-led commerce implementations
 * Translate AI-driven commerce designs into executable build plans aligned to Salesforce, Adobe, SAP, and MACH ecosystems
 * Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments

Architecture & Engineering

 * Design modular, reusable agent frameworks integrated with commerce engines, APIs, and backend services
 * Apply enterprise-grade standards for scalability, security, observability, and reliability of agentic systems
 * Contribute to build vs. buy evaluations across LLM platforms, orchestration frameworks, vector stores, and AI infrastructure

Delivery & Execution

 * Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps
 * Implement CI/CD, cloud-native deployments, and Kubernetes-based scaling on Azure, AWS, or GCP
 * Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems

Governance, Risk & Value Realization

 * Implement policy-driven architecture including governance, compliance, auditability, and explainability
 * Track technical and business KPIs measuring agent performance, conversion uplift, operational efficiency, and ROI
 * Operate human-in-the-loop and feedback mechanisms to continuously improve agent effectiveness

Market & Practice Growth

 * Contribute to industry-specific POVs, demos, and proposal assets for Agentic Commerce implementations
 * Build and enhance internal accelerators, reference architectures, and reusable components
 * Engage senior client stakeholders, translating architectures into delivery outcomes