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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Facilities Maintenance Manager (Storage) - **Company:** USA, UTILITIES SERVICES ALLIANCE, INC. - **Location:** Winder, GA, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Banner Advertisement - **Published:** October 21, 2026 - **Apply:** https://www.thejobnetwork.com/job/e15dbfa6-88da-4d05-958b-b5f5f4b4d79a/facilities-maintenance-manager-storage ## About the Role * Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. * Strong verbal and written communication skills, with the ability to effectively engage with both internal and external customers. * Ability to work independently with minimal direct supervision. * Strong problem-solving skills with a balanced, mature, and professional approach to both people and challenges. Education and Work Experience Requirements * Previous experience in sales, retail, or a customer-facing environment preferred. * Must pass a pre-employment background check and drug screening. * Valid driver's license and proof of insurance required for work-related travel. Physical Requirements * Ability to lift and carry up to 50 lbs. * Must be able to stand for extended periods, up to 8 hours at a time. * Ability to communicate clearly and effectively over the phone, including speaking, listening, and responding professionally. * Ability to work in various weather conditions (hot, cold, rain, sun). * Must maintain a professional appearance and project an outgoing, friendly demeanor. * Ability to safely and successfully perform essential job functions while meeting productivity standards. * Must maintain regular and punctual attendance in compliance with company policies and applicable federal, state, and local regulations. ## Description The Facilities Maintenance Manager is a hands-on, field-based role responsible for maintaining the cleanliness, functionality, and overall condition of multiple storage properties within a designated region. This role is essential to ensuring our properties are consistently clean, rent-ready, and operating at a high standard. This role spends a significant portion of time onsite performing routine cleaning, light maintenance, and property inspections, while also supporting day-to-day operations, customer experience, and overall property performance. In addition to maintaining physical standards, this role plays a key part in identifying issues, supporting operational processes, and ensuring each location reflects the quality and professionalism of USA Storage Centers. This is an active, field-based position requiring travel between sites, strong attention to detail, and a high level of ownership., Property Maintenance * Ensure property cleanliness by picking up trash and debris. * Clean and prepare vacant units to meet USA Storage Centers' rent-ready standards. * Maintain golf cart cleanliness, charging, and monthly safety inspections. * Keep office, restrooms, hallways, and grounds clean and organized. * Perform minor maintenance tasks during each property visit such as replacing light bulbs, spraying weeds, checking gate motor functionality, and applying overlocks. * Coordinate with contractors for major repairs and improvements. * Create and track maintenance requests using Service Channel. * Regularly audit property conditions and ensure sufficient supplies are available, coordinating with the Director of Maintenance or District Manager for timely repairs. Sales and Marketing * Ensure facility and unit readiness for new and existing customers to support sales and revenue objectives. * Conduct quality audits to ensure standards are met or exceeded. * Engage in limited direct-in-person interactions with potential customers as needed. * Ensure consistent marketing efforts by inspecting and maintaining signage quality. * Conduct audits on the visibility and effectiveness of signs, banners, promotional flags, and balloons. * Assist in the installation and maintenance of marketing materials as required. Customer Relations * Promote and maintain excellent customer relations by providing information and assisting in issue resolution alongside the Remote Customer Service Manager (RCSM) and District Manager. * Suggest improvements to enhance customer experience and quality service. * Handle customer concerns in a professional and effective manner, representing USA Storage Centers with integrity. Administrative Duties * Retrieve and process mail and payments from designated drop boxes. Forward any pertinent items to the Hub. * Complete daily checklists via Excel or company software. * Perform basic POS system tasks, including move-ins, payments, account notes, and tenant move-outs. * Assist in auction processes per company policies and procedures. * Submit accurate and timely operational policies and procedures. * Maintain professionalism in all communications, including email, phone, and text. * Monitor work emails regularly and respond professionally and efficiently. Property Management and Security * Conduct detailed property inspections and document findings. * Identify and report security concerns by monitoring entry logs. * Apply overlocks and track them using the Davinci system. * Ensure security systems, including surveillance cameras, are operational and escalate any issues promptly.