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# Group IT Operations Analyst

- **Company:** JMG Group
- **Location:** United Kingdom (Remote available)
- **Contract:** Permanent contract
- **Skills:** IT Management, Information Technology Operations, Microsoft Office, Systems Integration, Information Technology
- **Published:** October 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9fe04ae591b92ea0

## About the Role

* Proven experience in IT operations or IT project delivery, ideally within a multi-site or group structure
 * Strong understanding of IT infrastructure, networking, and service management principles
 * Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organisation
 * Strong organisational skills and attention to detail
 * Proven experience in managing the Microsoft suite of products and familiarity of IT management tools available

## Description

We are seeking a proactive and detail-oriented Group IT Operations Analyst to join our dynamic IT Team. This role is pivotal in supporting the integration of newly acquired businesses into our IT ecosystem, ensuring a seamless transition from acquisition through to business-as-usual operations., In this role, you will work closely with third-party vendors, internal IT team colleagues, and stakeholders across our growing business to deliver a range of IT projects aligned with strategic objectives. The ideal candidate will have a strong background in IT with demonstrable experience in managing the Microsoft suite of products., * Lead and deliver the end-to-end IT integration of newly acquired businesses from initial IT discovery through to handover to BAU/service desk teams.

 * Act as a key liaison between internal IT teams, business units, and third-party providers to ensure project requirements are clearly defined and delivered.
 * Coordinate project activities, ensuring milestones are met, risks are managed, and documentation is maintained.
 * Ensure smooth transition of IT services and infrastructure into operational support, including knowledge transfer, and documentation for the service desk.
 * Identify and implement, in consultation with IT colleagues, improvements to IT operational processes
 * Work alongside our Project Management function to provide regular updates to stakeholders on project progress, risks, and outcomes.