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# Desktop Support Technician_Springfield

- **Company:** jazzhr
- **Location:** Springfield, OR, United States
- **Experience:** Experienced
- **Salary:** $40,560.0
- **Contract:** Permanent contract
- **Skills:** IMac, System Center Configuration Manager, User Environment Management, Tablet Computers, Laptops
- **Published:** October 5, 2026
- **Apply:** https://redknightsolutions.applytojob.com/apply/O4q4gOaVc5/Desktop-Support-TechnicianSpringfield?source=GS

## About the Role

The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers., if this is you, then keep reading and apply!, * Maintain all required OEM Certifications as directed by Management

 * 3+ years experience relevant software and hardware systems
 * Understanding of ITIL methodologies
 * A+ certification is desired

## Description

Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment., * Responds to change management requests including installing new PC equipment, providing end-user deskside support and other related activities.

 * 3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities.
 * Perform all assigned desk-side support activities
 * Display outstanding technical and professional services skills at all times
 * Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
 * Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and the status of the repair
 * Understands and follows all documented service operations policies and procedures., How many years of Active Directory experience do you have?*
What ticketing systems have you used?*
How many years of Break/Fix experience do you have?*
Are you A+ Certified?* YesNo
Do you have experience with SCCM?*
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