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# Trading Systems Engineer - Global Options

- **Company:** D R W Inc
- **Location:** Chicago, IL, United States
- **Salary:** $175,000.0 - $225,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Algorithmic Trading, Computer Networks, Linux, Financial Information EXchange, Monitoring of Systems, Proprietary Software, Software Configuration Management, Software Deployment, SQL Databases, Systems Architecture, Information Technology, Performance Monitor, Multiplatform
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fc8b9c68af92d89e

## About the Role

* Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process
 * Prior experience supporting high performance applications, process monitoring, and troubleshooting
 * Prior experience supporting equities/equity options trading
 * Prior experience working with FIX protocol and alternative exchange protocols
 * Script development experience a plus
 * SQL experience including queries/updates/table creation/basic database maintenance
 * Linux & Windows platform support experience in a large-scale production environment
 * Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred
 * Demonstrated knowledge of network communications, including use of multicast networking
 * Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required
 * B.S. in Computer Science or equivalent degree
 * Self-motivation and intellectual curiosity; desire to continually grow and always seek improvements in production support function
 * High level of ownership and accountability, reliability, and strong follow through
 * Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently
 * Strong organizational skills, including ability to effectively plan and prioritize
 * Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities
 * Must be able to quickly apply prior context to troubleshooting and communication efforts

## Description

* Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.
 * Ensure maximum trading system availability to avoid missing any key trading opportunities
 * Provide support for various trading groups' production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows)
 * Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
 * Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
 * Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
 * Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
 * Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
 * Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
 * Build documentation for common procedures, troubleshooting scenarios and system architecture.
 * Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment