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# Phone Support Technician

- **Company:** Flex Ltd.
- **Location:** Wapakoneta, OH, United States
- **Salary:** $49,920 - $62,400
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, TeamViewer
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=582483126e51f751

## About the Role

* Comply with the company safety procedures. Live the company culture of integrity and professional competence
 * Quality - Ensure standards are maintained in a highly regulated, process driven environment
 * Excellent written and oral communication skills
 * Must be a self-starter, team player, work well with others and have a positive attitude
 * Must be a creative thinker, results oriented, focused, and attentive to detail and accuracy
 * Must have ability to prioritize, multi-task and meet deadlines
 * Sharp, quick, dedicated and innovative problem solver
 * Core values and continuous self-improvement
 * Must be organized, detail oriented, and able to think designs through completely

## Description

* Help resolve technical problems on CNC and waterjet products and controls via phone or TeamViewer
 * Work directly with our customers to repair, program, and troubleshoot their control systems, specifically Delta Tau, Fanuc and Siemens
 * Troubleshoot machine controls
 * Process spare parts orders
 * Compile records of equipment and machinery information used on customer site
 * Assist in maintaining and monitoring inventory of spare parts for all machines to minimize downtime
 * Work on all pneumatic, electrical, and hydraulic components on CNC machinery
 * Experience with Microsoft Office Suite and other business programs