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# Senior ServiceNow Developer

- **Company:** Healthfirst
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $99,100.0 - $156,485.0
- **Contract:** Permanent contract
- **Skills:** HTML, Microsoft Azure, Bootstrap (Software), Software Bug Management, Cascading Style Sheets (CSS), Configuration Management Databases, Continuous Integration, Custom Software, DevOps, File Transfer Protocol (FTP) SSL Extension, Github, Web Portals, Java Database Connectivity, Lightweight Directory Access Protocols (LDAP), Open Database Connectivity, Systems Development Life Cycle, Release Management, Security Assertion Markup Language (SAML), SAS (Software), Single Sign-On, Software Deployment, Systems Integration, Web Services, Transport Layer Security, Sysadmin, Client Side Scripting, Gitlab, AngularJS, Restful APIs, Legacy Systems, Jenkins, Servicenow, Web Api
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=052b51495287cb31

## About the Role

* 3+ years of experience of ServiceNow development
 * 3+ years of experience in IT Service Management process design
 * ServiceNow System Admin Certification
 * Overarching understanding of ServiceNow Enterprise product suite & capabilities
 * Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
 * Ability to apply business concepts into a technical solution
 * Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
 * Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge
 * Ability to create reports using the standard reporting engine, plus metrics and SLAs
 * Follows ServiceNow best practices (including scripting, security, implementation)
 * Displays aptitude in learning new modules based on training materials
 * Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT)
 * Clear written and verbal communication skills
 * ITIL foundation certification
 * High school diploma or GED

Preferred Qualifications:

 * ServiceNow Certified Application Developer
 * 3+ years ServiceNow administration in an enterprise environment
 * 5+ years of experience of ServiceNow development
 * 5+ years of experience in IT Service Management process design
 * 2-4 year technical oriented degree, or equivalent work experience with technical product and application support, or equivalent work experience with healthcare business processes
 * ITIL Intermediate certification
 * Excellent interpersonal, communication, collaboration and documentation skills.
 * Asset Management Experience
 * Experience in a healthcare domain
 * Passion for providing excellent service to all internal customers

## Description

* Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications
 * Develop existing and custom applications within ServiceNow including integrations with other applications, such as Azure DevOps, GitHub, Jenkins, GitLab, and other CI/CD platforms using REST APIs, IntegrationHub, and ServiceNow DevOps capabilities
 * Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-server, web services, chatops, email and other relevant technologies
 * Design and implement ServiceNow integrations with DevOps and CI/CD pipelines, enabling automated Change Management, deployment tracking, and Release Management governance
 * Automate the creation, validation, approval, and closure of Change Requests based on CI/CD pipeline deployment activities
 * Configure pipeline integrations to capture build, deployment, release, and change information within ServiceNow for end-to-end traceability
 * Hands on experience in Service Catalog/Service Portal modules
 * Support ServiceNow upgrades, patches, clones, releases, testing and production deployments
 * Create and use update sets to move customizations between ServiceNow instances
 * Design for and maintain a highly available and recoverable environment
 * Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis
 * Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC
 * Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
 * Work with process managers to fully understand business functionality, pain points, and areas of improvements
 * Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology
 * Proactively keeps ServiceNow skills current
 * Manage and lead the development work of vendors and consulting staff
 * Mentor and share Technical knowledge with Service Management team