> Markdown version of [/jobs/ext/4166128-technology-support-analyst-ii](https://www.wearedevelopers.com/jobs/ext/4166128-technology-support-analyst-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technology Support Analyst II

- **Company:** EMCOR Group Inc.
- **Location:** Clifton Park, NY, United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Apple Mac Systems, Computer Networks, Microsoft Office, Productivity Software, Windows Desktop
- **Published:** October 13, 2026
- **Apply:** https://www.juju.com/job/1_emcorgroup1-50347

## About the Role

documentation for IT procedures, troubleshooting steps, and best practices. * Partner with the Technology Support Lead and IT team to continuously improve service delivery and the overall support experience. **Qualifications** * Minimum of 2 years of experience in a technical support role, with hands-on experience troubleshooting hardware and software issues. * High school diploma or equivalent required; associate's degree or technical certification preferred. * Familiarity with Windows and macOS operating systems, Microsoft Office Suite, and common productivity tools. * Strong customer service skills, with the ability to communicate effectively with users of varying technical backgrounds. * Foundational understanding of networking concepts and protocols. * Demonstrated ability to learn quickly and adapt to new technologies and processes. * Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus. \#danfth