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# Technical Support

- **Company:** TRADEWIND SERVICES LLC
- **Location:** Sweetwater, FL, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Technical Data Management Systems
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0f22746792d22cfc

## About the Role

Work Experience, Skills, and Qualifications:

 * Extensive knowledge of Single Zone and Multi Zone Ductless equipment.
 * Minimum of 5-10 years' experience in the HVAC field.
 * Minimum 3-5 years experience in a ductless technical support role.
 * Results-oriented and highly organized self-starter with the ability to master complex technical data.
 * Ability to read and understand wiring schematics and refrigerant circuit diagrams.
 * Proficient written and verbal communication skills to communicate in a clear, friendly manner.
 * Proficient with Microsoft Office (Outlook, Work, Excel, PowerPoint).
 * Excellent English written and verbal communication skills, Spanish and any other language bilingual a plus.
 * Must be willing to work Pacific Time Zone hours.

## Description

GREE Ductless Equipment (Tradewinds Climate Systems) seeks a Technical advisor to provide customers with industry-best technical support on Ductless systems. We're growing very fast and the ideal candidate will be a critical part to our future success in the Ductless market!, * Provide technical support via telephone and email to assist in solving technical problems associated with the installation, operation, maintenance, service, and repair of Ductless products and systems.

 * Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers and co-workers.
 * Capture, enters, and manages information data in computer in a timely manner.
 * Provide in-field technical support assistance if customer issues cannot be resolved via telephone