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# Systems Administrator

- **Company:** UNIVERSITY GEAR SHOP, LLC
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $55,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Business Systems, Software Documentation, Data Migration, Inventory Management Software, PCI Data Security Standards, Role-Based Access Control, Shopify, Systems Integration, Data Logging, Enterprise Integration, Integration Frameworks
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ff9cd34ca6286adb

## About the Role

Required

 * 3 or more years of experience in a systems administration, IT support or similar technical role

 * Solid understanding of how business systems connect, including POS, inventory, eCommerce and third party integrations

 * Experience administering user access and permissions in cloud based business systems

 * Comfortable troubleshooting hardware, software and connectivity issues remotely

 * Clear written and verbal communication, with the ability to explain technical issues to non technical staff

 * Organized and self motivated, able to manage multiple locations and priorities while working remotely

Preferred

 * Experience in retail, collegiate retail or a multi location business

 * Experience with eCommerce platforms such as Shopify and with APIs, data feeds or integration tools

 * Familiarity with print on demand or order fulfillment workflows

 * Exposure to rolling out AI or automation tools in a business setting

 * Working knowledge of PCI compliance at the point of sale

 * Relevant certifications such as CompTIA A+, Network+ or Security+, * Experience in retail, collegiate retail or a multi location business
 * Experience with eCommerce platforms such as Shopify and with APIs, data feeds or integration tools
 * Familiarity with print on demand or order fulfillment workflows

Experience:

 * systems administration: 3 years (Required)

## Description

POS and Store Systems

 * Administer and support POS and inventory management systems across all campus store locations

 * Set up new stores, registers, users and hardware (receipt printers, scanners, card terminals, label printers)

 * Manage user access, roles and permissions across store systems, including onboarding and offboarding

 * Troubleshoot store issues remotely and keep downtime to a minimum, especially during peak periods such as move in, graduation and football season

 * Support store openings, transitions and exits from a systems point of view, including data migration and decommissioning

 * Keep item, pricing and inventory data flowing correctly between POS, buying and finance systems

eCommerce, merchr and AI Tools

 * Support the day to day running of our eCommerce storefronts, including product feeds, order flow and integrations with POS and inventory

 * Act as the systems point of contact for the merchr print on demand platform, working with internal teams and partners on setup, integrations and issue resolution

 * Help configure, roll out and maintain AI tools such as AIM IQ, including user access, integrations and basic training for staff

 * Monitor integrations and data syncs between platforms and resolve errors before they affect stores or customers

 * Test system updates and new features before release and flag risks to the business

Support, Security and Administration

 * Provide second line support to store teams and head office staff, logging and tracking issues through to resolution

 * Maintain system documentation, setup guides and simple how to guides for store teams

 * Apply good security practice across systems, including access reviews, password and MFA standards and PCI awareness at the point of sale

 * Work with software vendors and suppliers on support tickets, upgrades, licensing and renewals

 * Keep an accurate record of hardware, software and licences across all locations

 * Identify recurring problems and suggest practical improvements to systems and processes