> Markdown version of [/jobs/ext/4167297-it-analyst-itam](https://www.wearedevelopers.com/jobs/ext/4167297-it-analyst-itam). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Analyst - ITAM

- **Company:** Everforth Apex
- **Location:** Pensacola, FL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Windows, Databases, Office365, Hardware Asset Management, Servicenow
- **Published:** October 31, 2026
- **Apply:** https://www.dice.com/job-detail/08c06292-7f26-4b34-9f0f-14e9d4b4e98e

## About the Role

Education: High school diploma or equivalent required; vocational training or relevant certifications in logistics or technology are preferred.

Experience: Practical experience in warehouse operations, logistics management, or IT asset tracking.

Technical Skills: Proficiency in Microsoft 365 applications, with advanced capabilities in Microsoft Excel. Direct experience using ServiceNow to track inventory, update databases, and build functional dashboards.

Preferred Qualifications

 * Hands-on experience with Hardware Asset Management (HAM) Professional.
 * Strong familiarity with National Institute of Standards and Technology (NIST) compliance guidelines for media sanitization.
 * Demonstrated ability to adapt quickly to changing logistical processes and system updates.

## Description

The IT Asset Management (ITAM) Analyst ensures the precise tracking, lifecycle management, and security of organization-wide technology assets. This position involves managing product receipts, conducting detailed asset scanning, maintaining inventory integrity across onsite and offsite warehouses, and overseeing secure disposal procedures. The successful candidate will leverage technical expertise within ServiceNow and Microsoft 365 to optimize logistics, update databases, and deliver reliable asset management services., * Confirm receipt of IT products and assets, ensuring accurate identification, tracking, and purchase order closure.

 * Scan and update incoming IT equipment within the IT Asset Management system, documenting serial numbers, model numbers, manufacturers, and asset tags.
 * Manage onsite and offsite warehouse inventory, accounting for space requirements, distribution speed, and security needs.
 * Perform monthly and quarterly physical inventory counts to maintain database integrity and advise stakeholders on results.
 * Coordinate worldwide delivery services, selecting cost-effective shipping options to ensure on-time delivery and receipt traceability.
 * Assist in the secure disposal and recycling of obsolete equipment, removing data-storing components and batteries in compliance with established standards.
 * Facilitate onsite shredding of data-storing hardware and maintain meticulous destruction records.
 * Liaise with external technology recycling and buyback vendors to process surplus materials.
 * Utilize ServiceNow to log time, track inventory, update asset status, and resolve ticketing tasks.
 * Maintain logistics equipment, including vans, carts, and manual or electric pallet jacks.