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# CRM Specialist

- **Company:** SWISS BROS. LLC
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** A/B Testing, Artificial Intelligence, Mixpanel, SQL Databases, Banner Advertisement, Data Analytics, Hubspot
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9e44db7e870f0f4b

## About the Role

* Have experience in CRM, lifecycle or growth marketing, ideally in a B2C app (fintech or crypto)
 * Hands-on with an ESP or CEP such as Iterable, HubSpot or similar, building email and push automations, including transactional and triggered flows
 * Growth mindset: funnels, cohorts, activation, churn, and how to keep users engaged without overwhelming them
 * Strong analytics: A/B testing, cohort analysis, and comfortable pulling your own numbers (Mixpanel, Metabase or SQL a plus)
 * Structured, methodical and confident sharing ideas with the team
 * Must have an interest in crypto

## Description

* Own our lifecycle programme across email, push and in-app banners: run existing journeys and build new ones where the funnel has gaps
 * Manage transactional, triggered, seasonal and product campaigns, keeping the comms calendar coherent and avoiding over-messaging
 * Build growth, activation and retention strategies to increase ARPU
 * Run experiments on messaging, timing, channels and cohorts, and report on what moves activation and retention KPIs
 * Use AI to automate manual work and to speed up campaign creation, QA and reporting, You can learn more about us here and follow us on LinkedIn and X for company updates and check out our weekly Pow Wows!

A note on AI in our hiring process We use AI tools at certain stages of our hiring process to help assess applications fairly and efficiently. These tools assist-they don't decide. Every hiring decision is made by a human.