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# IT Operations Program Manager

- **Company:** YOUNG LA TRADING CO, LLC
- **Location:** Los Angeles, CA, United States
- **Salary:** $120,000 - $140,000
- **Contract:** Permanent contract
- **Skills:** Business Software, Data Governance, Desktop Computing, Information Technology Operations, Netsuite, Shopify, Warehouse Management Systems, Software Troubleshooting, Netsuite Erp, Information Technology, User Administration
- **Published:** October 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=31845a2d2a68f12f

## About the Role

* Strong analytical and problem-solving skills.
 * Detail-oriented with a focus on data accuracy and system integrity
 * Work effectively both independently and as part of a team.

Experience:

 * Experience with NetSuite ERP.
 * Experience with WMS software and warehouse operation.
 * Experience with Manhattan WMS preferred.
 * Experience with Shopify is a plus.
 * Experience in technical support role.
 * Experience in project management.
 * Strong hardware and software troubleshooting skills.

## Description

This is a full-time and on-site position for an individual who has expertise in providing various WMS, ERP and IT systems support., * Support cross-functional execution for our core operational and hardware / software rollout.

 * Work closely with vendors to design, implement, and maintain seamless integrations with other business applications.
 * Manhattan Active WMS configurations and support.
 * Support Celigo integrations between systems and monitor flow errors.
 * Develop and manage reports, dashboards, templates, and customizations to NetSuite.
 * Use best practices for NetSuite configuration and customization to meet business needs.
 * Ensure the smooth operation of NetSuite processes, troubleshoot issues, and provide timely resolutions.
 * Troubleshoot and resolve integration issues to ensure data accuracy and consistency.
 * Implement data governance policies and procedures to maintain data quality.
 * Create documentation of configurations, customizations, and processes to aid in knowledge transfer and support future system enhancements.
 * Conduct training sessions for end-users to ensure they can effectively navigate and utilize NetSuite.
 * Create user guides and training materials as needed.
 * Assist with onboarding and offboarding process, ensuring a smooth transition for their IT needs.
 * Perform other related duties as assigned to contribute to the overall success of the IT team.
 * Oversee management of devices including desktop computers, laptops, iPads, printers, scanners etc.

Skills may include, but are not limited to