> Markdown version of [/jobs/ext/4168589-data-center-technician](https://www.wearedevelopers.com/jobs/ext/4168589-data-center-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Technician - **Company:** Artech - **Location:** Dallas, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Data Centers, Networking Hardware, Network Connections, Remote Access Technology, Software Engineering, Information Technology, Laptops, Network Server - **Published:** October 31, 2026 - **Apply:** https://www.juju.com/job/15_ee7081c4 ## About the Role * 2+ years of experience working in a data center, server room, IT infrastructure, or similar hands-on technical environment. * Experience installing, removing, moving, or replacing servers and/or IT infrastructure equipment. * Experience with rack-and-stack activities. * Experience with data center cabling and physical connectivity. * Ability to troubleshoot physical hardware and connectivity issues. * Comfortable working with laptops and connecting directly to servers/network equipment for troubleshooting. * Ability to follow detailed technical instructions from remote engineering teams. * Experience working within formal change-management and incident-management processes. * Ability to work independently during assigned shifts. * Strong communication and documentation skills. * Ability to work a 24x7x365 coverage schedule, including nights, weekends, holidays, and/or on-call assignments as required. * Reliable transportation and ability to travel to remote sites when required. * Ability to lift, move, and install data center equipment as required by the position., * Experience supporting large enterprise data centers. * Experience with Hands & Feet / Smart Hands data center services. * Experience supporting server, storage, network, or telecommunications equipment. * Experience with rack installation and equipment mounting/unmounting. * Experience with structured cabling. * Familiarity with data center power and environmental requirements. * Experience supporting equipment maintenance, upgrades, or engineering changes. * Experience working with remote infrastructure engineering teams. * Experience working in environments with formal ITIL/change-management processes. * Previous experience supporting healthcare, financial services, or other large enterprise environments., The ideal candidate is a hands-on Data Center Technician who is comfortable working with physical infrastructure and responding to both scheduled and unplanned requests. This person should be able to walk into a data center, identify equipment and physical connectivity issues, perform rack-and-stack activities, replace hardware or cables, validate equipment status, and follow instructions from a remote engineering team., Important: This is primarily a hands-on physical infrastructure support role, not a software development or systems administration position. Candidates should have demonstrated experience physically working with servers, racks, cabling, and data center equipment. NOTE : Main location is Dallas, TX and then there are remote locations that you will travel to within a ten-mile radius(Few times in a week). Mileage is reimbursed ## Description We are seeking experienced Data Center Hands & Feet Technicians to provide 24x7x365 on-site infrastructure support for data center and remote-site operations supporting a large enterprise environment. The technician will provide hands-on support for servers, network equipment, racks, cabling, equipment installations/removals, hardware replacements, incident response, change windows, and physical infrastructure troubleshooting. This is a hands-on data center role requiring the ability to work independently, follow technical direction from remote engineering teams, and respond to scheduled and unplanned infrastructure activities., Data Center Operations & 24x7 Coverage * Provide hands-on data center support as part of a 7x24x365 coverage model. * Maintain on-site coverage at designated data center locations based on the established schedule. * Provide additional technician coverage when equipment is being mounted, unmounted, installed, or removed. * Provide coverage for team members during vacations, holidays, illness, or other absences. * Follow established client processes and procedures. * Complete appropriate knowledge transfer when joining the team or assuming coverage from another technician. * Communicate staffing or coverage changes to the appropriate team. Hardware Installation & Data Center Infrastructure * Install and position server cabinets and IT equipment according to approved data center floor plans. * Install servers and other supported equipment according to manufacturer specifications. * Perform physical installation, removal, movement, and replacement of IT hardware. * Perform and troubleshoot data center cabling, including above-floor cabling. * Assist with rack configuration and maintain accurate rack documentation. * Coordinate with facilities teams regarding: + Power requirements + Rack placement + Raised-floor requirements + Equipment space + Physical/environmental requirements * Assist with hardware availability and preparation for scheduled maintenance activities, including microcode updates and engineering changes. * Identify and communicate installation prerequisites and post-installation requirements. Incident & Hardware Troubleshooting Provide hands-on support during infrastructure incidents, including: * Inspect equipment status and external conditions. * Check equipment lights, physical connections, cables, and other indicators. * Verify physical connectivity. * Troubleshoot physical hardware issues under the direction of remote engineering teams. * Connect a laptop directly to equipment to provide remote access for engineering teams. * Follow technical instructions from remote client engineering teams to execute commands or perform physical troubleshooting. * Replace defective equipment with like-for-like hardware. * Replace or reconnect cables as required. * Identify environmental or physical conditions that may be impacting equipment operation. * Provide status updates and document actions taken during incidents. Change Management * Provide hands-on support during scheduled data center change windows. * Install, remove, power on/off, and physically reposition equipment. * Report equipment status before, during, and after changes. * Validate physical and network connectivity following changes. * Follow established change-management procedures. * Coordinate with client, Vology, and other technical teams during change activities. * Support vendor access and data center security/escort requirements. * Coordinate technician arrival and access for scheduled vendor activities.