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# Network Engineer

- **Company:** Hallmark
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** IEEE 802.1Q, Adobe InDesign, Border Gateway Protocol, Ethernet, Virtual Private LAN Services, IPv4, IPv6, Multi-protocol Systems, Junos, Python (Programming Language), Network Troubleshooting, Network Planning and Design, Network Information Services, Open Shortest Path First (OSPF), TCP/IP, Scripting, System Availability, Juniper
- **Published:** October 25, 2026
- **Apply:** https://www.careerboard.com/us/en/find-jobs-in-United-States/-F70CB1D4C42343A1A8/

## About the Role

* 5+ years of hands-on experience in design, deployment, and operations of large-scale service provider or MSO networks.
 * Experience supporting major network transformations, upgrades, and expansions.
 * Strong JUNOS CLI experience.
 * Hands-on experience with Juniper MX, QFX, EX, ACX, and PTX platforms.
 * Strong knowledge of TCP/IP, MPLS, OSPF, IS-IS, BGP, IPv4/IPv6, MPLS-TE, RSVP, LDP, routing policies, L3VPN, VPLS, MVPN, Ethernet switching, 802.1Q, QoS, and Class of Service.
 * Python Scripting and Juniper PyEZ experience.
 * Ability to develop automation solutions integrated with operational workflows.
 * Excellent communication, presentation, and customer-facing skills.
 * Ability to communicate effectively during outages and escalations.
 * JNCIS, JNCIP, JNCIE, CCNP, or CCIE certifications are a strong plus.

## Description

The Resident Engineer provides post-sales, customer-facing technical support for Juniper Networks products deployed within Charter Communications (Spectrum). The role supports high availability, scalability, and operational excellence across large-scale service provider networks., * Provide operational support for production and pre-production network environments.

 * Troubleshoot complex hardware, software, and network issues across large-scale IP/MPLS infrastructures.
 * Manage JTAC cases, root cause analysis, and corrective actions.
 * Support critical incidents, outages, and escalations.
 * Conduct network information-gathering workshops and understand customer architecture and operational workflows.
 * Provide network design guidance, capacity planning, and technology recommendations.
 * Support network upgrades, migrations, maintenance windows, and change events.
 * Prepare technical reports, network health assessments, and remediation plans.
 * Conduct technical workshops and train customer engineering and operations teams.
 * Assess network health and develop fault-isolation and diagnostic procedures.
 * Review and improve customer SOPs, MOPs, and operational standards.
 * Perform lab testing, certification, and integration of new hardware and software releases.
 * Develop Python-based automation tools for configuration validation, health checks, troubleshooting, and provisioning.