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# Branch Product Support

- **Company:** Tti, Inc
- **Location:** High Wycombe, United Kingdom (Remote available)
- **Salary:** £36,647
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Office, Macros
- **Published:** October 23, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5940273827

## About the Role

* Educated to degree level and a minimum of three years experience in a relevant role; or equivalent combination of education and experience
 * Previous Product Support experience is not essential. However you should have experience working in a B2B, customer facing environment providing support to customers of all levels
 * Strong Microsoft Excel skills, including the use of macros, is essential for this role
 * Strong analytical, problem solving, negotiation, and organisational skills
 * Previous sales and electronics industry experience is preferred but not essential
 * Knowledge of purchasing, inventory control, gross profit and supplier analysis and economics of distribution is advantageous
 * Strong people skills required and ability to manage by influence
 * Strong in teamwork, business acumen and operational excellence
 * Outstanding verbal and written communication skills, including very good presentation skills
 * Knowledge of all Microsoft Office applications at the intermediate level, If you are a highly motivated individual with the drive and skills to meet the challenges of our rapidly growing business needs, then apply to us in English language by sending your application online with salary expectations and possible starting date.

## Description

The Branch Product Support provides various lines of assistance to the Branch Product Managers & Sales by actively assisting with price quotes, improving GP & ensuring quote validity, plus the timely execution of varies defined supplier activities to meet customer & Branch requirements & objectives

 * Coordinates & facilitates quotes or annual bids by actively working with sales, communicates with suppliers & liaises with the Corporate Product Team to establish the most competitive bid & best possible gross profit margin to convert the opportunity
 * Reviews and ensures accuracy of booking reports by reviewing data & orders daily to identify areas for additional review or capture opportunities for GP enhancement
 * Supports the Branch Product Manager to share all relevant supplier information such as price list updates & any relevant technical or sales related information
 * Understands competition offering, market pricing & general market conditions, plus actively develops knowledge of company products & offering
 * Provides back-up to the Branch Product Manager, by answering inquiries, returning telephone calls, & researching / preparing orders & quotes to support sales