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# IT Support Engineer

- **Company:** VIQU Ltd
- **Location:** Burnley, UK
- **Salary:** £34,502.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Issue Tracking Systems, Microsoft Office, Microsoft Software, Network Connections, Office365, Microsoft InTune, Information Technology
- **Published:** October 16, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5928847229

## About the Role

* Understanding of Windows 10/11 operating system administration and support
 * Microsoft Stack experience including Office 365 and Intune administration and support
 * Active Directory administration and management experience
 * Experience using a ticketing system to respond to portal requests and support users
 * Strong communication and interpersonal skills
 * Must be commutable to Manchester 5 days a week

## Description

* Provide 1st and 2nd line support to end users across hardware, software, infrastructure and network
 * Troubleshoot and resolve issues related to M365, Active Directory and Windows 11
 * Diagnose and resolve network connectivity and troubleshooting issues
 * Contribute to technology updates and develop ITIL best practices
 * Support additional IT projects

Technologies:

 * Active Directory
 * Hardware
 * Support
 * ITIL
 * Network
 * Office 365
 * Windows